IT Support Specialist

hace 1 semana


Hermosillo, México Intugo A tiempo completo

We are looking for the best IT Support agents to join a growing team in the telecommunications industry.

Some of the essential duties include:

- Review order package, all required documentation and applicable information to confirm service is available for implementation.
- Attend call(s) with the customer as coordinated by the Project Manager for information gathering and/or validation.
- Communicate effectively with the customer and/or vendor to understand their setup and business needs.

**Requirements**:

- Experience in information technology, managed services, telecommunications or other relevant activities.
- Preferred knowledge: Office 365, IT security tools, Managed Services process platforms.
- Experience with supporting currently Microsoft Supported Server and Desktop operating systems.
- Experience with monitoring of ticketing system, prioritizing problems, supporting projects, and supporting enterprise level infrastructure (installing, patching/maintaining, troubleshooting, etc.).
- English language proficiency (professional level).

Some of the benefits are:

- Competitive income according to abilities, offer starts from 18k BT.
- Law and higher benefits.
- Growth opportunities.


  • IT Support Specialist

    hace 2 semanas


    Hermosillo, México Intugo A tiempo completo

    We are looking for the best IT Support agents to join a growing team in the telecommunications industry.Some of the essential duties include:- Review order package, all required documentation and applicable information to confirm service is available for implementation.- Attend call(s) with the customer as coordinated by the Project Manager for information...

  • IT Support Specialist

    hace 6 días


    Hermosillo, México Intugo A tiempo completo

    We are looking for the best IT Support agents to join a growing team in the telecommunications industry. Some of the essential duties include: - Review order package, all required documentation and applicable information to confirm is available for implementation. - Attend call(s) with the customer as coordinated by the Project Manager for information...

  • It Support Analyst

    hace 4 semanas


    Hermosillo, México Intugo A tiempo completo

    **Description****DESCRIPTION**The IT Support Analyst's role is to elevate end-user support services and guide theIT Support Analyst(s) in maintaining and improving the users' productivity whileproviding the customers with a good experience when they request assistance.Thisincludes leading the team in analyzing and resolving end-user hardware and software...


  • Hermosillo, México ResultsCX A tiempo completo

    **Description****Systems Support Specialist**The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the...

  • Ai Systems, Code

    hace 2 semanas


    Hermosillo, México Camino Promotions Inc. A tiempo completo

    **Bilingual AI Systems, Code & IT Specialist (esp/eng)****Pay**: $25,000-$30,000 MXN monthly (depending on experience)**Location**: Hermosillo, Sonora**Schedule**: Full-timeAbout the RoleWe are looking for an **AI Systems, Code & IT Specialist** responsible for developing AI-driven solutions, writing and maintaining code, and ensuring all IT systems operate...


  • Hermosillo, México Listen Trust A tiempo completo

    **Job Opening: Customer Support Specialist**Are you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you!**Position**: Customer Support Specialist**Location**: Hermosillo, Sonora**Job Type**: Full-time**About the Role**:As a...


  • Hermosillo, México ResultsCX A tiempo completo

    **Description**Bachelor’s degree in computer science or equivalent - IT Experience Required**Systems Support Specialist**The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation...

  • IT Support Specialist

    hace 1 semana


    Hermosillo, México Intugo A tiempo completo

    We are looking for the best IT Support agents to join a growing team in the telecommunications industry.Some of the essential duties include:- Review order package, all required documentation and applicable information to confirm its availability for implementation.- Attend call(s) with the customer as coordinated by the Project Manager for information...


  • Hermosillo, México Inhabit Iq A tiempo completo

    **About Inhabit****Job Description Summary**As an Account Support Specialist, you will play a critical role in the long-term success of our customers by providing thoughtful, timely, and accurate support for the Streamline Vacation Rental Software platform. You’ll serve as a go-to partner for clients who have completed onboarding, helping them resolve...


  • Hermosillo, México Streamline Vrs Llc A tiempo completo

    **Job Description Summary** As an Account Support Specialist, you will play a critical role in the long-term success of our customers by providing thoughtful, timely, and accurate support for the Streamline Vacation Rental Software platform. You’ll serve as a go-to partner for clients who have completed onboarding, helping them resolve issues, understand...