IT Support Specialist

hace 7 días

Hermosillo, México Intugo A tiempo completo

We are looking for the best IT Support agents to join a growing team in the telecommunications industry.

Some of the essential duties include:

- Review order package, all required documentation and applicable information to confirm is available for implementation.
- Attend call(s) with the customer as coordinated by the Project Manager for information gathering and/or validation.
- Communicate effectively with the customer and/or vendor to understand their setup and business needs.

**Requirements**:

- Experience in information technology, managed services, telecommunications or other relevant experience.
- Preferred knowledge: Office 365, IT security tools, Managed Services process platforms.
- Experience with supporting currently Microsoft Supported Server and Desktop operating systems.
- Experience with monitoring of ticketing system, prioritizing problems, supporting projects, and supporting enterprise level infrastructure (installing, patching/maintaining, troubleshooting, etc.).
- English language proficiency (professional level).

Some of the benefits are:

- Competitive income according to abilities, offer starts from 18k monthly BT.
- Law and higher benefits.
- Growth opportunities.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $16,000.00 - $18,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Una ubicación

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