IT Support Specialist
hace 6 días
We are looking for the best IT Support agents to join a growing team in the telecommunications industry.Some of the essential duties include:- Review order package, all required documentation and applicable information to confirm service is available for implementation.- Attend call(s) with the customer as coordinated by the Project Manager for information gathering and/or validation.- Communicate effectively with the customer and/or vendor to understand their setup and business needs.**Requirements**:- Experience in information technology, managed services, telecommunications or other relevant activities.- Preferred knowledge: Office 365, IT security tools, Managed Services process platforms.- Experience with supporting currently Microsoft Supported Server and Desktop operating systems.- Experience with monitoring of ticketing system, prioritizing problems, supporting projects, and supporting enterprise level infrastructure (installing, patching/maintaining, troubleshooting, etc.).- English language proficiency (professional level).Some of the benefits are:- Competitive income according to abilities, offer starts from 18k BT.- Law and higher benefits.- Growth opportunities.Tipo de puesto: Tiempo completo, IndefinidoSalario: A partir de $18,000.00 al mesHorario:- DiurnoPrestaciones:- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaPregunta(s) de postulación:- How much relevant experience do you have in IT support activities?- Do you have conversational English skills?
-
IT Support Specialist
hace 4 semanas
Hermosillo, México Intugo A tiempo completoWe are looking for the best IT Support agents to join a growing team in the telecommunications industry.Some of the essential duties include:- Review order package, all required documentation and applicable information to confirm service is available for implementation.- Attend call(s) with the customer as coordinated by the Project Manager for information...
-
IT Support Specialist
hace 3 días
Hermosillo, México Intugo A tiempo completoWe are looking for the best IT Support agents to join a growing team in the telecommunications industry. Some of the essential duties include: - Review order package, all required documentation and applicable information to confirm service is available for implementation. - Attend call(s) with the customer as coordinated by the Project Manager for...
-
IT Support Specialist
hace 1 día
Hermosillo, México Intugo A tiempo completoWe are looking for the best IT Support agents to join a growing team in the telecommunications industry. Some of the essential duties include: - Review order package, all required documentation and applicable information to confirm is available for implementation. - Attend call(s) with the customer as coordinated by the Project Manager for information...
-
It Support Analyst
hace 3 semanas
Hermosillo, México Intugo A tiempo completo**Description****DESCRIPTION**The IT Support Analyst's role is to elevate end-user support services and guide theIT Support Analyst(s) in maintaining and improving the users' productivity whileproviding the customers with a good experience when they request assistance.Thisincludes leading the team in analyzing and resolving end-user hardware and software...
-
Systems Support Specialist
hace 3 semanas
Hermosillo, México ResultsCX A tiempo completo**Description****Systems Support Specialist**The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the...
-
Ai Systems, Code
hace 2 semanas
Hermosillo, México Camino Promotions Inc. A tiempo completo**Bilingual AI Systems, Code & IT Specialist (esp/eng)****Pay**: $25,000-$30,000 MXN monthly (depending on experience)**Location**: Hermosillo, Sonora**Schedule**: Full-timeAbout the RoleWe are looking for an **AI Systems, Code & IT Specialist** responsible for developing AI-driven solutions, writing and maintaining code, and ensuring all IT systems operate...
-
IT Support Technician
hace 2 semanas
Hermosillo, México Intugo A tiempo completoWe are looking for an IT Support Technician to implement new and existing customer basic Managed Services. As our IT Support Technician, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers’ business needs. Qualifications: - English Proficiency - 2+ years of...
-
Customer Support Specialist
hace 3 semanas
Hermosillo, México Listen Trust A tiempo completo**Job Opening: Customer Support Specialist**Are you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you!**Position**: Customer Support Specialist**Location**: Hermosillo, Sonora**Job Type**: Full-time**About the Role**:As a...
-
Systems Support Specialist
hace 2 semanas
Hermosillo, México ResultsCX A tiempo completo**Description**Bachelor’s degree in computer science or equivalent - IT Experience Required**Systems Support Specialist**The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation...
-
IT Support Specialist
hace 4 días
Hermosillo, México Intugo A tiempo completoWe are looking for the best IT Support agents to join a growing team in the telecommunications industry.Some of the essential duties include:- Review order package, all required documentation and applicable information to confirm its availability for implementation.- Attend call(s) with the customer as coordinated by the Project Manager for information...