Empleos actuales relacionados con Customer Service Intern - Monterrey - GM Financial
-
Customer Service Intern
hace 6 días
Monterrey, México Kellogg Company A tiempo completoGrow with us as **Customer Service **- **Supply Chain **at **Kellogg**. **You will be responsible of giving customer service support to our national accounts.**WHAT WILL I BE DOING?**In your role as **Customer Service Intern**, you will be part of our success by:- Contacting and giving follow up to our clients- Process information in Kellogg´s systems-...
-
Remote Billingual Customer Service Representative
hace 3 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
-
Remote Billingual Customer Service Representative
hace 3 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
-
Remote Billingual Customer Service Representative
hace 2 semanas
Monterrey, México Dme Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
-
Agente de Servicio Al Cliente Bilingüe
hace 6 días
Monterrey, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Monterrey, Nuevo León**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas...
-
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative / Patient care specialist **Reports to**: Customer Service Supervisor **Location**: Monterrey, Nuevo Leon, Mexico - **We offer**:_ - **Home office - 100%**: - **The company will provide the equipment**: - **Paid training - full amount**: -...
-
Customer Service Intern
hace 6 días
Monterrey, México GM Financial International Operations A tiempo completoGM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and...
-
Customer Service
hace 2 semanas
Monterrey, México Search S&E A tiempo completoDESCRIPTIONWe are looking for personnel for the on-site customer service area.Who has a taste and vocation for customer service and who understands the policies and position of in-plant job.Have the ability to instruct the client remotely about installation processes, maintenance and behavioral questions.**REQUIREMENTS**:Requirements: 1 year of experience in...
-
Customer Service
hace 2 semanas
Monterrey, México Protalent A tiempo completo**Vacante para la empresa Protalent en Monterrey, Nuevo León**:- ¡Important Digital Marketing company is in search of personnel!_**Customer Service**- Knowledge CRM (Preferably Salesforce, not necessary)- Experience in sales or customer service (able to answer and ask questions)- Advanced English**Offer**$15,000 net for monthLaw benefitsHome...
-
Customer Service Representative
hace 1 semana
Monterrey, México Vortex Freight A tiempo completo**Customer Service Representative****Job Types**: Full-time, Permanent**Company Overview**:**Job Overview**The Customer Service Representative is responsible for managing the daily operational flow between the Customer Service Team, Laredo Terminals, and the Operations Team. The primary objective is to ensure that any issues—such as damages, delays, mixed...
Customer Service Intern
hace 2 semanas
Overview:
The
**Customer Service Intern** will be learning and supporting the activities related to solve Customer´s requirements or issues and other operational processes that affect directly the Customer Experience during their credit life cycle.
**Location**: Monterrey, NL
**Time availability**: 25 hours per week.
**Responsibilities**:
- Acquire experience and knowledge of processes and activities related to manage and attend GM Financial Customers requirements.
- Acquire experience and knowledge of processes and activities related to manage Customer´s contracts and how related processes impact in Customer Experience.
- Support closing contracts and Lien release processes.
- Attention and follow-up of insurance claims due to total loss (theft or material damage), unemployment or life, of the different products handled by GM Financial (E.g. Financing and Leasing).
- Direct contact with customers for case resolution.
- Meet SLA´s in Customer´s requests in order to ensure Customer Satisfaction.
- Maximize Customer Experience supporting the reviewing and improvements on communications sent to Customers and other Customer Service processes.
- Learn to use GM Financial systems (SRS, Cognos, Ticket Tool and others) used to attend Customer´s requirements and contracts management.
- Participate in testing on system updates.
- Perform, develop and improve reporting related with the process assigned.
- Active participation in special assignments.
- Support other areas with customer or dealers related issues, administration and FAQ.
Qualifications:
- Last year student of Business Administration, Banking, Economy, Finance, Accounting or related fields.
- Customer service values / orientation.
- Bilingual (Spanish & English) both written and verbal (Desirable).
- Working knowledge and experience in computer programs such as Microsoft Office. (High Excel knowledge).
- Teamwork and collaboration.
- Strong interpersonal, verbal and written skills.
- Organizational and time management skills.
- Ability to embrace change and to adapt to organizational challenges.
- Data management and reporting.
- Analytical and problem solving ability.
**#LI-MON**
Disclaimer: Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people´s rights and freedoms.
