Customer Care

hace 2 semanas


Monterrey, México HRO A tiempo completo

**Job brief**
We are looking for a customer-oriented service representative.What does a Customer Service Representative do?
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**Responsibilities**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Salary & Benefits**:

- $11,000 Base salary
- Performance bonus
- Schedule availability 7:00am - 7:00pm monday
- friday
- Food coupons
- Life medical insurance
- Permanent placement position / Direct hire

**Salary**: $11,000.00 - $13,000.00 per month

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- English (required)



  • Monterrey, México HRO A tiempo completo

    **Job brief** We are looking for a customer-oriented service representative. What does a Customer Care Executive do? A Customer Care Executive, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency, to provide customer assistance...


  • Monterrey, México Hempel A tiempo completo

    Customer Care Representative - Monterrey, Mexico Do You Also Believe People Are a Company’s Greatest Asset? Do You Dream of Working in a Culture of Inclusion, Transparency, and Support? Hempel is looking for a committed Customer Service Representative to join our Marine segment team! As part of a global leader in protective coatings, you will play a key...


  • Monterrey, México Conduent de Mexico S.A. de C.V. A tiempo completo

    **Customer Care HOME OFFICE / On site**Conduent is looking for bilingual (English/Spanish) agents for customer service!Working from home after training and nesting (1 month on site)We support, a child support payment processing center, we process payments for the 50 states of the United States plus Hawaii and Puerto Rico, we provide assistance to Parents...


  • Monterrey, México Afni, Inc. A tiempo completo

    Are you passionate about delivering exceptional service and making a positive impact on people's lives? Do you thrive in a fast-paced environment where your communication skills shine? If you're an English-speaking individual who loves solving problems and helping others, we want YOU to join our customer care team! **Key Role and Responsibilities** -...

  • Customer Care

    hace 6 días


    Monterrey, México Conduent A tiempo completo

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Care

    hace 58 minutos


    Monterrey, México Conduent A tiempo completo

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Care Agent

    hace 2 semanas


    Monterrey, Nuevo León, México Conduent A tiempo completo $2,000,000 - $3,000,000 al año

    DescriptionEPS Customer Care HOME OFFICE Conduent is looking for bilingual (English/Spanish) agents for customer service Training starts (December 15 or earlier)  EPS (Electronic Payment Services) has the responsibility of resolving doubts, complaints, and escalations regarding the use of cards, benefits and tools related to the United States government...


  • Monterrey, México Afni, Inc. A tiempo completo

    **Vacante para la empresa Afni, Inc. en Monterrey, Nuevo León**: Te ofrecemos excelente sueldo con ingresos mensuales de hasta $23,400 MXN (**$18,000 base** + $5,400 bono performance) y oportunidades de crecimiento. **Además de**: - Horario fijo de Martes a Sábado, de 9 :00 AM a 7:00 PM - 2 días de descanso fijos: Domingo y Lunes. - Capacitación...

  • Customer Care Analyst Ii

    hace 1 semana


    Monterrey, México Regal Rexnord A tiempo completo

    Position Summary:Advances the customer experience through direct handling on assigned accounts involving navigation activities connected to forecasting, scheduling, quality, pricing and warranty.Major Responsibilities:- Ensures that customer questions and problems are addressed in a satisfactory and timely manner with adherence to customer specifications....

  • Customer Care Analyst Ii

    hace 1 semana


    Monterrey, México Regal Rexnord A tiempo completo

    Position Summary: Advances the customer experience through direct handling on assigned accounts involving navigation activities connected to forecasting, scheduling, quality, pricing and warranty. Major Responsibilities: - Ensures that customer questions and problems are addressed in a satisfactory and timely manner with adherence to customer...