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Servicenow Technical Consultant

hace 2 semanas


Ciudad de México Cognizant A tiempo completo

We’re hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant We have an exciting opportunity for an exceptional individual to work supporting one of our client

We are seeking a Senior Technical consultant that has extensive knowledge and experience in
designing and implementing solutions on the ServiceNow Platform.

Top Three Skills
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
- Proven experience in two additional product lines outside of ITSM
- Advanced English

Key Responsibilities:

- Manage all important project processes such as: platform architecture

documentation, integration documentation, work-effort estimation and hands-on
advanced development
- Attend, participate, and occasionally lead Scrum meetings
- Translate requirements/stories and mock-ups into fully functional features by

working closely with the implementation project team
- Fulfill Project´s technical development and configuration at the highest standard of

technical quality contributing with assignments, follow up and guidance to Junior /
Mid developers
- Fulfill technical design guidance within our projects following ServiceNow best

practices
- Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent

and proactive customer communication
- Contribute to the continuous improvement of Delivery Services processes as well

as the maturing of the different portfolios, capabilities, expertise, and best practices
in consideration of Customer needs and requirements
- Fill technical or process roles in our projects, if needed
- Lead, educate, mentor and develop the Thirdera resources who are assigned to

his/her projects.
- Assist in the scoping of new opportunities, design tools and techniques to deliver

efficiently
- Act as the final escalation point for technical decision-making within a project
- Partnership with HR to deliver technical interviews and support the recruitment

process
Necessary skills and experience required:

- Degree or equivalent, preferably in Computer Science or Information Technology, and
- proven experience in technical consulting roles
- Proven experience working on the ServiceNow platform
- Knowledge of ITIL; Foundation-level preferred
- Post-graduate in Software related topics is desired

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger

Join us now

BeCognizant #IntuitionEngineered