Compliance Manager
hace 1 semana
Empresa IMPORTANTE solicita
GERENTE DE CUMPLIMIENTO - INGLÉS Avanzado
**Requisitos**:
Licenciatura o Maestría en Informática, Ingeniería en computación o carrera afín.
Inglés - Avanzado
Mas de 3 años de experiência en:
Conocimientos y experiência en aplicaciones de DOCUMENTACIÓN.
Experiência en CALL CENTER
- Seguimiento de SLA y KPI's
- Gestión de la base de conocimientos
- Análisis de datos
- Enlace con clientes y Service Desk en Estados Unidos
- Negociación
- Apoyar la implementación/ejecución de procesos, herramientas y requisitos
- Monitorear paneles y sistemas
- Antecedentes de TI
- Conocimientos avanzados de Microsoft Office
- Preferiblemente experiência en soporte de TI trabajando directamente con el negocio y los usuarios
- Experiência en aplicaciones mineras, preferible
- Experiência en gestión de proyectos, preferible
Habilidades analíticas y de resolución de problemas.Comunicación asertiva, manejo de emociones, trabajo en equipo, pensamiento crítico y creativo, innovación.
Horario de trabajo: Lunes a Viernes 08:00hrs - 17:00hrs
Ofrecemos**:sueldo inicial ($29,970 brutos (incluidos bonos) - $24,000 libres)** + Prestaciones de ley
Lugar de trabajo**:CDMX**
Tipo de puesto: Tiempo completo
Salario: $24,000.00 - $29,000.00 al mes
Horario:
- Diurno
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