Customer Surveillance Implementation Manager

hace 3 semanas

Xochimilco, México HSBC A tiempo completo

**Customer Surveillance Implementation Manager****Job Objective**:The Wholesale Business Financial Crime Risk team enables CMB & GB to safely growth by adopting and enforcing the highest Financial Crime and Sanctions compliance standards across all entities within the HSBC Group.This role is a combined operational and analytics role, embedded within the Regional Wholesale COO office. Dependent upon scale, in country and regional offices, the role will report to the Senior Risk Quality Assurance Manager, as part of the Wholesale Business Financial Crime Risk team.As a GCB 5, the role holder will be responsible for assessing, extracting, summarizing and presenting information/data associated to financial crime processes or controls held within the Wholesale BFCR & RR team that ultimately help identify, mitigate and manage financial crime risks across CMB & GB customer’s portfolio. The role-holder will provide leadership and manage tools for risk management such as Actionable Intelligence- Surveillance, and the surveillance triggers applicable to CMB & GB frontline teams, and will provide coaching / training to staff on the use of this tool in Mexico and when required in LAM.This role will make recommendations to senior management on the findings identified in the data analyzed to improve the financial crime risk assessment & mitigation. In addition to training this may include making recommendations to enhance controls, processes and systems.**Responsibilities**:- Responsible for driving improvements in FLoD ability to recognize financial crime risks and take appropriate action- Support in extracting MI for country and regional KPIs that demonstrate improvements in financial crime comprehension and controls- Support the delivery of Global Wholesale management programmes and initiatives required to deliver the strategy.- Provide guidance to 1LOD and manage and support to CMB & GB sites on risk management tool, Actionable Intelligence- Engage effectively with the business and FCC counterparties in country, regional and Global to achieve objectives on regional level- Foster strong compliance and FCR culture across CMB & GB- Work with BFCR colleagues guided by a collaborative spirit- Business and customer consideration for compliance assessment and operational risk measures and controls**Requirements**:**Experience**:- Solid knowledge and experience in data analysis and bank systems- Strong analytical and problem solving abilities- Proactive and logical thinker- Basic knowledge of financial crime risks.- Strong written and verbal communication, as well as strong presentation skills- Proficient in English- Advanced use of excel and design and execution of macros- Knowledge in SAS/ Python (programación básica)- Knowledge of FCR- Business knowledge (CMB and GB)At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.At HSBC we are focused on guaranteeing gender equality and the constant training of our employees, as well as the protection of their labor and social rights.“We want you to be part of our team Find out what it's like to work with us “

  • Data and Business Analytics Manager

    hace 4 semanas

    Xochimilco, México HSBC A tiempo completo

    **Data and Business Analytics Manager****Role Purpose**The Data and Business Analytics Management function for Wealth and Personal Banking (WPB) Mexico is a key role supporting the successful development and industrial implementation of the Financial-Analytic discipline and Decision Science capabilities across WPB businesses. The role holder is accountable...

  • Data and Business Analytics Manager

    hace 7 días

    Xochimilco, México HSBC A tiempo completo

    _En HSBC estamos comprometidos a construir una cultura donde todos los empleados y clientes sean valorados independientemente de su sexo, edad, orientación sexual, etnia, discapacidad, creencia religiosa, antecedentes o cualquier otro aspecto personal diferente."“Los empleados de HSBC actuamos mostrando integridad con valor, manteniéndonos firmes en lo...

  • Sales Manager

    hace 2 semanas

    Xochimilco, México Vently Air A tiempo completo

    **Sales Manager**We are looking for a self-driven Sales Manager who is hungry for sales and growth. This is a permanent home office position. We are a U.S.based air quality company expanding rapidly nationwide through new franchise locations. Opportunity work with B2C as well as B2B sales.**Job duties**:- Generate sales and build reports.- Reach out to...

  • Insurance Product Manager

    hace 3 semanas

    Xochimilco, México HSBC A tiempo completo

    **Insurance Products Manager****Role Purpose**Support the strategy for insurance products (governance, commercial initiatives, sales quality and post-sale services) for an on and off shelf products that meet customer´s needs while complying with local and global governance procedures and requirements. To do this, the jobholder will need to participate in...

  • Vp CRM

    hace 3 semanas

    Xochimilco, México HSBC A tiempo completo

    **VP CRM & Customer Data Platforms****Role Purpose**:The VP of CRM and Customer Data Platforms for Wealth and Personal Banking (WPB) Mexico is a key leadership position supporting the successful development and industrial implementation of the Analytic Data Marts, Customer Communication & CRM capabilities and infrastructure. The role holder is accountable...

  • Customer Analytics and Model Development

    hace 7 días

    Xochimilco, México HSBC A tiempo completo

    **VP CRM & Customer Data Platforms** **Role Purpose**: The VP of CRM and Customer Data Platforms for Wealth and Personal Banking (WPB) Mexico is a key leadership position supporting the successful development and industrial implementation of the Analytic Data Marts, Customer Communication & CRM capabilities and infrastructure. The role holder is accountable...

  • Collection Manager

    hace 7 días

    Xochimilco, México Belieff A tiempo completo

    We are an American third-party debt collection agency who prides ourselves on our integrity and consistency - where success is never ending, and failure is never final. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with us as a: **COLLECTION MANAGER** **Requirements**: - High school...

  • Culture & Experience - Credit Initiation Manager

    hace 4 semanas

    Xochimilco, México Citi A tiempo completo

    The Credit Initiation Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to assess the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team. The...

  • Sales Manager

    hace 7 días

    Xochimilco, México Belieff A tiempo completo

    We are a third-party debt collection agency who prides ourselves on our integrity and consistency - where success is never ending, and failure is never final. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with us. We are looking to immediately hire a professional self-motivated,...

  • Customer Success Intern(Remoto)

    hace 2 semanas

    Xochimilco, México Kwema A tiempo completo

    **What you look like**: - **Currently pursuing a bachelor degree in Communications, Marketing, or Business**: - **Basic - Proficient english skills (reading, writing, conversation)**: - **Good communication skills, able to present new ideas to the team.**: - **Able to read, understand & perform assignments within prescribed guidelines.**: -...