Sales and Customer Service

hace 3 días

Desde casa, México Strategy Ladders A tiempo completo

**Sales and Customer Service Specialist**

**Company**: Strategy Ladders

**Location**: 100% Remote Position

About Strategy Ladders:
Strategy Ladders is a leading consultancy specializing in strategic growth and business development solutions. Our mission is to help companies scale effectively by providing tailored strategies and actionable insights. We are dedicated to fostering innovation and driving success through expert guidance and a client-centered approach. Join us and be part of a forward-thinking team committed to delivering exceptional results for our clients.

Overview:
At Strategy Ladders, we are seeking a highly motivated and organized Sales and customer service Specialist to join our team. This role is crucial for our growth strategy, as you will be responsible for generating and managing business opportunities by scheduling initial calls with potential clients.

Key Responsibilities:

- **Client Prospecting**: Use LinkedIn to identify and connect with potential clients. Build and maintain qualified lead lists.
- **Communication Management**: Send personalized and professional messages via LinkedIn to schedule calls. Manage the scheduling process, ensuring accuracy and effectiveness.
- **Lead Relationship Building**: Maintain effective communication with leads, providing relevant information and ensuring a positive experience.
- **Organization and Follow-Up**: Track and follow up on interactions with leads. Maintain an organized and efficient workflow to maximize conversion rates.
- **Internal Collaboration**: Work closely with the team to identify business opportunities and achieve scheduling goals.

Experience and Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- A minimum of 2 years of experience in sales and customer service, or a similar role.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and familiarity with CRM software is preferred.
- A positive attitude, strong work ethic, and eagerness to learn.

Compensation:

- **Base Salary**: $1,000 USD per month
- **Commissions**:

- 10% for booked calls that close on any account not assigned to the CEO
- 5% for accounts assigned to the CEO
- Commissions are based on the first three months of the client’s engagement with us. If the client signs a deal and works with us for 12-18 months, the Sales and customer service representative will receive a percentage of the payments for the first three months.

Tipo de puesto: Tiempo completo

Sueldo: $20,000.00 - $25,000.00 al mes

Pregunta(s) de postulación:

- This position requires an advanced level of English; do you have that level in both speaking and writing?
- How many years of experience do you have in sales?
- How many years of experience do you have in customer service?
- How many years of experience do you have in lead generation?
- Have you used LinkedIn to prospect clients? If not, what other methods do you use?

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