Customer Relationship Management

hace 2 semanas

Aguascalientes, México Benchmark Digital Partners A tiempo completo

**Customer Relationship Management - Associate level**

Full Time

Aguascalientes, MX

**Innovate with Benchmark Digital as a Customer Relationship Management Associate**

Are you ready to innovate the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions From our incredible team members & leadership and the collaborative spirit of our subscribers and partners, to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and IoT, a career at Benchmark Digital Partners means using your skills to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed the expectations of our customers.

We work with incredible brands like General Electric and Whirlpool among many others that trust our solutions & services.

**Benchmark Digital Benefits**

We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare and life insurance plans. We also pride ourselves on our friendly, diverse and welcoming work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.

**About Benchmark Digital Partners**

**Benchmark Digital Subscribers**

Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool

**Responsibilities**
- Support Leadership team to get customer satisfaction and growth among a portfolio of customers
- Support drafting business requirement documentation for project specifications related to business analysis
- Develop understanding of clients’ operations and systems
- Supporting Unit Leads with administrative tasks for customers
- Collaborate with internal teams to build and delivery customer expectations

**Education**
- Bachelor degree (B.A./B.S.) in Administrative fields, Marketing, Public Relations, or similar.

**Qualifications & Experience**
- 2+ years relevant experience, highly desired
- Results-driven mentality, with a bias for speed, action, and continuous improvement
- PowerPoint skills and experience with Excel preferred
- Adaptability, able to work on a fast pace and multitasking environment
- Proficient English skills spoken and written
- Exceptional listening, communication and presentation skills, highly organized, collaborative and detail oriented
- Empathetic, positive attitude with a desire to help our team to support customers needs

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