Global Third Party Utility

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Third Party Utility.

Third Party Management (TPM) is the process of identification, assessment, remediation and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party. This is an essential part of our business because it;

**Responsibilities**:

- Ensures we comply to our regulatory obligations.
- Protects HSBC’s brand, values and reputation.
- Enables us to meet our business needs and support critical business services.
- Reduces the risk of doing business with third parties.
- Supports our policies and provides a consistent approach across the bank.
- Provides support in relation to the end-to-end our process including Archer system support, performing process adherence checks to ensure actions are completed correctly, performing revised due dates for post contract tasks and facilitating Archer data cleanses.
- Referring queries to the Case Advisor where appointed and appropriate for the request.
- Provides guidance to users on risk assessment completion, task completion and general use of the Archer system.
- Takes ownership of queries, understanding root causes and suggesting appropriate resolution.
- Processes requests for control task due date changes.
- Processes Engagement cancellation requests.
- Manage Supplier Classification activities within the Archer system - strategic flag, classification override, lead engagement assignment.
- Uses a variety of communication methods to respond to user queries as appropriate.
- Triaging requests for system access and permission changes to Archer IT.
- Using Data Quality and Process Adherence Reports, to identify and records Findings for remediation, incorrect Engagement ownership, duplicate removal.
- Manages data quality within Archer - making corrections following data quality checks or following requests from users
- Identifies opportunities for improvement in relation to Service Desk - process, system, FAQs, support documentation, training etc.

Requirements

**Functional Knowledge**
- Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable
- Strong relationship management experience
- A good understanding and experience of the Global Businesses and Global Functions within a Bank.
- A good understanding of the regulatory environment within the region and knowledge of 3rd party risk
- Demonstrable examples of team work and collaboration with internal and external customers
- Attention to detail and proactive awareness of internal and external policies
- Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial
- Experience of managing simple projects to time and quality
- Have excellent communication, coaching and influencing skills with peers, subordinates and suppliers
- Excellent written and verbal communication skills and proficient in MS tools
- A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions);
- Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing)
- People Risk,
- Legal Risk,
- Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud)
- Financial Reporting and Tax Risk,
- Regulatory Compliance Risk,
- Strategic (Reputational) Risk,
- Model Risk

**Others**
- Academic qualification: Bachelor’s degree or demonstration of relevant industry experience
- The HUB will support global businesses and functions, the ability to converse fluently in more than 1 language is desirable.
- Experience of Centre’s of Excellence or Global Service Centers in the context of large global organizations
- We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies.

You’ll achieve more when you join HSBC.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

**Issued By HSBC Electronic Data Process (Mexico) Private LTD