Business Process Engineer Ii

**Position**:
Business Process Engineer II

The Advanced Manufacturing Support Services -AMSS- Business Process Engineer is responsible to help develop and facilitate a manufacturing solution for our Turnkey Customers and their electronic assemblies (PCBAs). They are the technical liaison between the OEM Customer, The EMS Provider, and the PCB Fab Supplier. This process requires documentation review to identify and facilitate corrections. They work with the suppliers and customers to create an efficient high-quality manufacturing solution while limiting the risk for potential liability to Arrow. Provide expertise in the areas of Document Control, Manufacturing, Electrical Test and overall product quality at both the supplier and customer level. Support technical relationships with our customers by working with AMSS manufacturing partners and internal resources on problem resolution. Pursue continuous process improvement by evaluating process and quality on behalf of the customer.

This specific position requires a resident of Mexico.

**What You'll Be Doing**:

- Release product for manufacturing - Create and approve a manufacturing process with limited liability for various products.
- Utilize individual and team technical knowledge, customer specifications and supplier capabilities to create a low-cost, high-quality manufacturing solution.
- Documentation reviews consist of bills of material, assembly drawings, PCB fab drawings and gerbers, custom fabricated drawings, electrical test procedures, schematic and quality requirements.
- Monitor & maintain high quality production yields through the life of the program.
- Travel to customers and suppliers as needed.
- Represent the customer in the areas of Document Control, Manufacturing, Test and Quality.
- Facilitate product and process changes utilizing the DFM (Design for Manufacturability) process.
- Resolve test failures and disposition MRB in a timely manner.
- Complete Field Quality Reports (FQRs) when there are any significant quality issues.
- Support the AMSS Quotes Team on any technical issues.
- Stay current with the latest developments in technology through training and education.
- Relationship Management
- Possess the understanding of the Distribution model as relates to manufacturing in order to develop influential relationships with internal and external customers, including Contract Manufacturers, PCB Fab Suppliers, and The Arrow Sales Branch.
- Help with Continuous Process Improvement within AMSS.
- Explain technical issues to the AMSS Program Managers and the Sales Teams.

**What We Are Looking For**:

- 4-year college degree in engineering (preferred) or equivalent experience.
- 5-8 years' experience in PCB manufacturing or an OEM environment.
- Excellent English written and verbal skills.
- Experience with ERP Systems. Oracle is a plus.
- Advanced knowledge of Microsoft Excel.
- Ability to communicate with all levels of internal and external customers.
- Ability to mitigate risk through root cause analysis and developing preventative and corrective actions.
- Should have experience with - surface mount technology (SMT), through hole and soldering, and PCBs.
- Accountable, can-do attitude.
- Valid Passport preferred. Some travel required mostly within Mexico.
- US Visa preferred. May travel to the USA occasionally.

**Work Arrangement**:

- Hybrid: 3 days in office/2 days work from home

**What's In It For You**:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 floating days
- Vision and Dental Assistance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Access to Arrow's Employee Discount Program
- On-site Gym and Lockers, Free for Use to All Employees
- Growth Opportunities, and more

LI-AM2

**Annual Hiring Range/Hourly Rate**:
$38,675.00 - $44,000.00 MXN Monthly

**Location**:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

**Time Type**:
Full time

**Job Category**:
Business Support

**EEO Statement**:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)