Bilingual Customer Service Agent

hace 3 días

Zapopan, México Intugo A tiempo completo

CUSTOMER SERVICE REPRESENTATIVE

QUALIFICATIONS:

- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.
- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.
- BILINGUAL - ENGLISH/SPANISH A PLUS.

SHIFT:
TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)
SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)

SALARY AND BENEFITS:

- MONTHLY BASE SALARY $16000
- MONTHLY ATTENDANCE BONUS $1500 (PAID IN WEEKLY PARTS OF 345.39)
- $1500 FOOD STAMPS
- 4% SAVINGS STAMPS
- 15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)

ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARE

Tipo de puesto: Tiempo completo

Sueldo: $16,000.00 al mes

Beneficios:

- Estacionamiento de la empresa
- Estacionamiento gratuito
- Programa de referidos
- Servicio de comedor
- Vales de despensa

Pago complementario:

- Bono de asistencia

Tipo de jornada:

- Diurno
- Incluye fines de semana
- Turno de 8 horas
- Turno matutino

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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