Receptionist

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

**Job Description**:
**PURPOSE**:

- Support the branch strategy on a local level
- Offer best in class customer service
- Ensure the exceptional customer service starts at this first point of interaction while handling the incoming calls to the company.

**KEY RESPONSIBILITIES**:

- Answer heavy multiple-line phones
- Must have good follow through on tasks and attention to detail
- Able to multi-task
- Maintain a presentable reception area
- Take accurate messages
- Maintain a visitor log for security
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

**Qualifications**:
**Knowledge**:

- Phone numbers to the contact points in the branch

**Skills**:

- Strong MS Office skills
- Excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels
- Excellent organizational and time management skills

**Behaviours**:

- Positive and willing to help attitude
- Professional attitude and attire that exemplifies the Expeditors Culture

**Training Requirements**:

- Meet company standards of 52 hours training per year, including as needed management/leadership training

**Education and Experience**:

- Degree preferred but not required

Additional Information

**Benefits**:

- Vacations
- Health Insurance
- Life Insurance
- Company Stock Plan
- Training & Employee Development

All your information will be kept confidential according to EEO guidelines.