Receptionist

hace 2 semanas


Apodaca, México Expeditors A tiempo completo

Company Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.- 15,000 trained professionals- 250+ locations worldwide- Fortune 500- Globally unified systems**Job Description**:**PURPOSE**:- Support the branch strategy on a local level- Offer best in class customer service- Ensure the exceptional customer service starts at this first point of interaction while handling the incoming calls to the company.**KEY RESPONSIBILITIES**:- Answer heavy multiple-line phones- Must have good follow through on tasks and attention to detail- Able to multi-task- Maintain a presentable reception area- Take accurate messages- Maintain a visitor log for security- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.**Qualifications**:**Knowledge**:- Phone numbers to the contact points in the branch**Skills**:- Strong MS Office skills- Excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels- Excellent organizational and time management skills**Behaviours**:- Positive and willing to help attitude- Professional attitude and attire that exemplifies the Expeditors Culture**Training Requirements**:- Meet company standards of 52 hours training per year, including as needed management/leadership training**Education and Experience**:- Degree preferred but not requiredAdditional Information**Benefits**:- Vacations- Health Insurance- Life Insurance- Company Stock Plan- Training & Employee DevelopmentAll your information will be kept confidential according to EEO guidelines.


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