Business Development Representative

Job Description

We are excited to announce an exceptional opportunity to join our world-class team at Zendesk as a Business Development Representative As a leading provider of customer service software, Zendesk powers billions of conversations with renowned brands around the globe. We are passionate about digital-first customer experiences and we extend this passion to our workplace culture.

At Zendesk, we believe in the power of diversity, equity, and inclusion. We are an equal opportunity employer, welcoming individuals from all backgrounds and walks of life. Our commitment to fostering a diverse and inclusive workplace is unwavering. We strictly adhere to the principles of fairness, respect, and transparency in our hiring process.

**Responsibilities**:

- Proactively identify and pursue new business opportunities to drive company growth
- Conduct market research to determine potential target customers and develop strategies to engage them
- Collaborate with the sales team to develop and implement effective sales strategies
- Develop and nurture strong relationships with important individuals who play a crucial role in decision-making processes.
- Provide exceptional customer service and support to ensure client satisfaction
- Meet and exceed sales targets and objectives

**Requirements**:
- Previous experience in a sales role, preferably in the software industry
- Strong communication and negotiation skills
- Ambitious and self-motivated with a proven track record of success
- Ability to compete in a fast-paced and dynamic environment
- Fluency in both English and Spanish

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.