IT Business Analyst

hace 6 días

San Pedro Garza García, México Johnson Controls A tiempo completo

**Business Analyst, BSNA Service - Job Description**

**Who we are**

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.

**What you will do**
- Translate business capability needs into functional requirements
- Support alignment of Business and IT objectives
- Identify opportunities to advance business process leveraging technology
- Execute transparent IT processes to initiate and deliver projects
- Participate in services process design working with IT and business leads
- Drive continuous improvement in solution adoption, usage, and process simplification
- Help develop and execute solution roadmap that aligns to business strategy and measurably drives business KPIs
- Consistently grow expertise in business processes and enabling technology features

**How you will do it**
- Work with business stakeholders to translate business capabilities and process designs into functional requirements and secure signoffs
- Work with business stakeholders and IT teams to develop, test, and deploy solutions that meet business capability needs and ensure successful achievement of scope, cost, schedule, quality, adoption, and value outcomes
- Work with enterprise tools such as JIRA and/or Azure DevOps to capture requirements and manage lifecycle of issues and work items
- Participate in development and review of solution test scenarios and test cases for functional testing
- Provide expertise and input into solution testing scenarios and participate in User Acceptance Testing
- Participate in development of solution training material and execution of change management activities
- Support business case value realization efforts by working with business and IT teams to design and deliver outcomes
- Partner with business stakeholders to define in scope and out of scope processes and solutions
- Manage and govern process templates partnering with the business
- Support and develop solution deployment plans
- Partner with business leads and define end to end business process maps and create a common BSNA business process template for Services
- Map existing business processes into new capabilities and identify gaps
- Ensure consistent, high quality, and appropriately detailed process designs, by including correct business requirements

**What we look for**

Required
- 5+ years of IT work experience
- 2+ years of experience preparing business requirements and functional specification documents
- Experience using tools such as JIRA and Azure DevOps
- Web Application requirement gathering
- Bachelor’s degree or above in Computer Science or related field
- Excellent written and oral English skills
- Outstanding interpersonal and communications skills
- Can work independently and with cross-functional teams in the organization
- Knowledge and experience partnering with both business stakeholders and IT professionals
- Positive, collaborative, and solution-oriented attitude

Preferred
- Good mix of technical/IT consulting and business background
- Experience in sizeable multinational corporations
- Familiarity with lean-six sigma or recognized process simplification methodology
- Field Operations business process knowledge
- Gathering requirements for user interface and user experience

  • IT Business Analyst

    hace 6 días

    San Pedro Garza García, México Johnson Controls A tiempo completo

    **Business Analyst, BSNA Service - Job Description****Who we are**Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems...

  • IT Business Analyst

    hace 5 días

    San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Who We AreBusiness Analyst, BSNA Service – Job DescriptionJohnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work...

  • Business Intelligence Analyst

    hace 2 semanas

    San Pedro Garza García, México Johnson Controls A tiempo completo

    **What you will do** The Business Intelligence Analyst will lead the development and support of analytic tools and reports for risk mitigation within the Sustainable Infrastructure (SI) Services Operating Platform. **How you will do it** - Collaborate with stakeholders to understand business requirements. - Develop and maintain Microsoft BI tools,...

  • Jr. Procurement Business Intelligence Analyst

    hace 1 semana

    San Pedro Garza García, México Johnson Controls A tiempo completo

    **What will you do?** The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develops/enhances processes with simplification or automation. Provides BI system user support through training...

  • Business Analyst

    hace 1 semana

    San Pedro Garza García, México Gwcg A tiempo completo

    En GW Consulting nos especializamos en ayudar a empresas a lograr mayor eficiencia, productividad y rentabilidad mediante la optimización de sus sistemas ERP con soluciones personalizadas en Odoo. Nuestros servicios abarcan gestión de proyectos, análisis de negocio, implementación de sistemas, migración de datos, capacitación y soporte técnico. Hoy...

  • Business Analyst

    hace 2 semanas

    San Pedro Garza García, México Gwcg A tiempo completo

    En GW Consulting nos especializamos en ayudar a empresas a lograr mayor eficiencia, productividad y rentabilidad mediante la optimización de sus sistemas ERP con soluciones personalizadas en Odoo. Nuestros servicios abarcan gestión de proyectos, análisis de negocio, implementación de sistemas, migración de datos, capacitación y soporte técnico. Hoy...

  • Sr. Transformation Business Analyst

    hace 4 días

    San Pedro Garza García, México Johnson Controls A tiempo completo

    **What will you do** The Business Analyst, Growth Enablement & Transformation will be part of the Growth Enablement team reporting to the Sr. Transformation Manager. This role will impact and be directly responsible for achieving business value and outcomes through the execution milestones across the support teams. Business Analyst, Growth Enablement &...

  • Sr. Business Intelligence Analyst

    hace 4 días

    San Pedro Garza García, México Johnson Controls A tiempo completo

    **What will you do** The Business Intelligence Analyst, Growth Enablement & Transformation will be part of the Growth Enablement team reporting to the Sr. Transformation Manager. This role will impact and be directly responsible for achieving business value and outcomes through the execution milestones across the support teams. The Business Intelligence...

  • IT Regional Business Relationship Manager

    hace 6 días

    San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Johnson Controlsis a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...

  • IT Service Desk Analyst

    hace 1 semana

    San Pedro Garza García, México First Brands Group, LLC A tiempo completo

    Service Desk Analyst (Mexico) | Elevate Your IT Career! Are you passionate about IT support and troubleshooting? Do you thrive in fast-paced environments and love solving technical challenges? If so, we want YOU on our global IT team! What You’ll Do: 🔹 Support & Troubleshoot – Provide top-tier hardware and software support to end users. 🔹 Manage IT...