Analyst, Operations
hace 2 semanas
**Accelerate your career at RXO.**
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As an Analyst, Operations at RXO, you will focus on system performance and aligning system functionality with the customer’s expectations. You will also be responsible for managing and troubleshooting high value / high risk shipments. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of.
What your day-to-day will look like:
- Prepare operational analyses of services, projects, or general business functionsDrive continuous improvement by analyzing operations, including performance and productivity data, and error rates/root causes;
- Receive and manage support requests in Jira
- Maintain databases, extract information, and develop metrics and scorecards to measure and improve overall performance
- Support operations with high volume/high risk shipments to include, but not limited to, planning, monitoring, and troubleshooting
- Partner with the business to identify and understand areas of improvement; work with IT to communicate and improve issues with OTM
- Drive system maintenance and enhancements and be responsible for training other team members on how to effectively use the system
At a minimum, you’ll need:
- Bachelor’s degree or equivalent related work or military experience
- 1 year of experience in transportation or logistics
It’d be great if you also have:
- Experience managing or planning parcel shipments
- Proficient in Microsoft Office
- Experience supporting Transportation Management Systems (TMS), including Oracle Transportation Management and Skipjack Supply Chain
- Project management experience
- Strong verbal and written communication skills with ability to communicate effectively with peers and internal and external clients
**Does this sound like you? Check out what else RXO has to offer.**
**Why Join Us**:
**Our Culture**
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
**The Next Step
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