Post Shipping Specialist
hace 1 día
**Post Shipping Specialist**
**Purpose**:
The Post Shipping Analyst will be responsible for managing and analyzing all discrepancies related to inventory and shipments within the Consumer Health over-the-counter business.
This role focuses on tracking, resolving, and reporting overages, shortages, and damaged goods to maintain inventory accuracy and enhance operational efficiency.
**Scope (global, regional or local)**:Regional NA
**Key Tasks**:
- Discrepancy Management:
- Track and manage all over, short, and damaged (OS&D) incidents in inventory and shipments.
- Investigate and resolve discrepancies in shipped orders, including missing, damaged, or incorrect items.
- Collaborate with logistics, warehouse, and customer service teams to address and rectify OS&D issues.
- Data Analysis and Reporting:
- Analyze OS&D data to identify trends, root causes, and areas for improvement.
- Prepare and present regular reports on OS&D incidents, Customer On-Time, and applicable trends, including detailed analysis and actionable insights.
- Develop and maintain OS&D metrics and dashboards.
- Process Improvement:
- Identify and implement process improvements to reduce post shipping incidents and enhance overall supply chain efficiency.
- Work closely with cross-functional teams to collaborate and streamline inventory management and shipping processes.
- Documentation and Compliance:
- Maintain accurate records of all OS&D incidents, including investigation outcomes and corrective actions.
- Ensure all OS&D processes comply with company policies and industry regulations.
- Assist in internal and external audits related to OS&D management.
- Customer Logistics Support:
- Monitor and track all shipments to ensure timely delivery to customers.
- Handle customer inquiries and complaints related to OS&D incidents.
Provide timely and effective solutions to shipping related issues.
**Qualification & Competencies**:
- Bachelor’s + 2 years / Masters Degree + 1 year of experience in Business Administration, Distribution, Logistics, Product Supply, Customer Service or related field
- Experience in the consumer products industry is preferred
- Familiarity with freight payment systems and processes
- Strong interpersonal skills with the ability to work collaboratively across boundaries and communicate well with 3rd party operations
- Ability to work well under pressure and adapt to ever changing requirements
- Ability to make decisions quickly - with or without information provided
- Experience utilizing Transportation Management Systems (TMS) and ERP Systems required
- Working Knowledge of Continuous Improvement methods (Six Sigma) preferred
- Proficient in Microsoft Office Suite, especially Excel
- Advanced understanding of Transportation Law and Rating models
- Spanish & English : Advance
**Período de aplicación**:
- 8 al 22 Octubre**Código de referencia**:
- 831168**División**:
- Consumer Health**Ubicación**:
- Mexico : Ciudad de México : Ciudad de México**Área funcional**:
- Gestión de la cadena de suministro**Grado de posición**:
- H**Tipo de empleo**:
- Permanente**Tiempo de trabajo**:
- Full Time
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