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Customer Service Sales Business Administrator
hace 2 semanas
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?
**Then come and join our global team as Customer Service Sales Business Administrator México, Costa Rica & El Salvador**
**Your tasks and responsibilities**:
- The CS MAM Sales Business Administrator supports sales representatives to make customer deals.
- Follow-up to contract formalization
- Validate Customer Credit Limit
- Responsible for financials during the offer preparation (Tender rate, Margin, Inflation) in order to assure pricing excellence
- Assure pricing method in MX, CR & ESV for Business Area / Business Line
- Review the contractual conditions (Risk, Penalties, Payment Terms, etc)
- Forecast of New Orders, Renewals Revenue, On Call Business (Case, Best Case, Worst Case)
- Responsible for Internal Prices (Ex: Warranty, Extended Warranty)
- Support to New CS Portfolio Business (Ex: Education, Option & Upgrades)
- Follow Up of Contract Expiration Dates
- Making recommendations based on customer needs
- Reponsible por OPW Opportunities (SIA / PIA)
- Track contract/customers margins assuring profitability during the preparation of the offer
- Customer Negotiation
- Responsible of Forecasting New Orders, Revenue related to renewals, On Call Business Opportunities.
**Your qualifications and experience**:
- Minimum 3 years of work experience in similar roles.
- Advanced Excel, Power BI, Knime.
- Knowledge of software accounting and financial management.
- Intermediate to Advanced English
**Your attributes and skills**:
- Change orientation driver
- Team player
- Results orientation
- Service attitude with internal and external customers
- Proactive
**Our global team**:
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
**Our culture**:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
**Organization**: Siemens Healthineers
**Company**: Siemens Healthcare Diagnostics, S. de R.L. de C.V.
**Experience Level**: Experienced Professional
**Full / Part time**: Full-time
