Customer Service Representative

hace 4 horas

Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

We are looking for a customer-oriented service representative for the best telecommunication company

**Responsibilities**:
Manage calls of billing, retention charges, etc.

Generate crossales and upsales during the call

Identify and assess customers’ needs to achieve satisfaction

availability to work from monday to sunday (10am to 7pm ) 2 days off

training 1 month monday to friday onsite

nesting 1 month monday to friday onsite

ops monday to sunday 2 days off according performance an supervisor indications

**Skills**:
6 months of experience in call center

High School degree

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

**We offer**:
$107.14 per hour

Personal and professional growth

employment stability

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