Network/security Engineer

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs - today and in the future.
- We are looking for a Services Network/Security Engineer who will oversee IM Services Network Security Engineering across Brazil and Mexico, and be responsible for Infrastructure stability and configuration management, Network security management, Service Introduction Management, Incident & Problem Management, to join our team of Changemakers. Does that sound like you?

***:
**About the job**:
IM Services is the global service delivery unit responsible for the (End-to-End) IT services provided to the businesses and functions and the end users across the globe.

The IM Services Network/Security Engineer is responsible for ensuring the provisioning of IT Infrastructure Services and a fit-for-purpose and continuous improving infrastructure in a region.
Manages the Infrastructure and Security services within IM Services including the delivery from suppliers. manage service performance, manage operational delivery, and manage the network security.

As a key member of the IM Services delivery working together with the rest of the IM Services team on driving business continuity and user/business experience towards the businesses and functions and global end user community.

***:
**In your future role as Network Security Engineer you will**:

- _ Ensure and participate in (self-developed) monitoring of infrastructure performance and proactively (and reactively) address risks and (upcoming) issues._
- _ Configure, install, and uninstall routers, switches, and access points - network services management_
- _ Perform, review, and evaluate network performance results and escalate recommendations for review and approval - performance evaluation_
- _ Provide first level response and repair to alert conditions such as outages, failures, over runtimes, shutdowns, and disaster recovery - incident response_
- _ Comply with all Nouryon ITIL Service Level Management objectives including Incident Management, Problem Management, Change Management, and ensuring the delivery of computing services per agreed service level and operational expectations._
- _ Participate in Security and Risk Management including Access Control, SOX, and Audits._
- _ Work with local engineering team and PSO team to support and upgrade products._
- _ Cover prime-time (Business) hours from Monday through Friday (local time) and on-call support for urgent situations on non-prime-time hours, weekends and holiday_
- _ Implements and / or coordinates required changes to the (configuration of) the infrastructure when required and agreed._
- _ Ensures full and proficient documentation of the infrastructure in the region._
- _ Acts as problem manager to structurally resolve recurring incidents and problems._
- _ Ensures that the basic infrastructure of sites in the region is brought to a higher level to guarantee a better business continuity. In this will also be part of the project “Sustainable Site Infrastructure” but will also deliver improvements outside of the project._
- _ Ensure suppliers adhere to (ITSM) processes, including knowledge management._
- _ Responsible for ensuring that local, regional and global suppliers deliver the services as per agreed budget, performance levels and expectations._

***:
**We believe you bring**:

- _ Fluent in English (written and oral)_
- _ Cisco Network Equipment / Aruba Network Equipment - Switches, Routers, and Access Points._
- _ Proficient knowledge and experience in Local Area Networks (Cisco, Aruba). Cisco Certification CCNA or CCNP required._
- _ Network monitoring, diagnostic and troubleshooting tools and technologies - like SolarWinds, RSA._
- _ Proficiency in Technical design skills Layer 1 / 2 wiring standards and design._
- _ knowledge and experience in Office infrastructure (incl. server room maintenance, printers, PBX and IPT telephony systems)s - Cisco IPT_
- _ Knowledge of Fortinet products. Zscaler and Guardicore_

**Great if you**:

- _ Take part in the Subject Matter Experts communities_
- _ Knowledge of TCP/IP network protocols, DNS, DHCP, SD-WAN, MPLS._
- _ Proficient knowledge and experience in Wide Area Networks_

***:
**We believe you are...**:

- _ Proactive and capable of managing multiple priorities in a dynamic environment._
- _ Detail-oriented with strong technical design skills._
- _ Effective in problem-solving and driving improvements in infrastructure._

***
**We offer you**:
At Nouryon, we provide a great job and friendly coworkers, plus benefits in addition to salary.

***:
**Have we got your interest?**:
This is a permanent position on a full-time basis, reporting to Thijn Moons and based in CDMX Avenida de los Insurgentes Sur, 1271 Torre Carracci

**About Nouryon**:
We’re looking for tomorrow’s Changemakers, today.

Visit our website