Manager, Product Design

**Responsibilities**:

- Inspire, support, manage and grow a distributed team of designers, researchers, and managers at different stages of development to deliver high-quality design that meets business goals through a healthy culture of feedback and collaboration.
- Partner with members of senior leadership across Brightcove and your cross-functional peers to set the strategy/vision, and then drive that execution for our products, offering, and services
- Build out the budget/resourcing plans for your domains.
- Identify and advance initiatives that drive impact for the Product Design team.
- Ensure the user's voice is integrated into every step of the design process, and our products are rooted in a deep understanding of customer needs by aligning evaluative and foundational discovery efforts to high-priority initiatives.
- Serve as the conduit between senior leadership team and managers to keep pace with rhythm of the business and roadmapping design and research efforts to organizational priorities.
- Drive business value - understand the impact of your solutions on driving revenue and 'wow'ing and delighting our customers'
- Collaborate with cross-functional leaders to loop design and research into the greater continuity of overall customer experience.
- Grow the design and research processes; be a strategic driver of innovation
- Foster a culture of diversity, equity, and inclusion in everything we do: from hiring to career development, to team culture, and the products and services we deliver to customers.
- Actively seek feedback and participate in critiques
- Provide feedback and mentorship to team members privately and in critiques

**Qualifications/Experience**
- 8+ years of professional experience designing interactive user experiences is required, within B2B Enterprise Software environment preferred
- Managerial experience leading teams at various levels of experience; passion for coaching, developing, inspiring and motivating others to innovate and find meaning behind their work
- Experience running Product Design teams within the marketing technology/video/media industry - or similar - highly preferred
- Excellent problem solving skills; creativity and tenacity in solving problems as one team; collaborative, honest, helpful and positive
- Experience with analytics and data visualization
- Experience with mobile and responsive design
- Experience with agile development (scrum)
- User-centered agile design perspective and an understanding of design thinking
- Well-developed instinct for the right solution to solve a problem, and the eye to know when it's crafted with excellence.
- Effective and engaging communicator and storyteller to diverse audiences, able to craft and articulate anything from an inspiring vision to a tactical plan.
- You have delivered meaningful business impact and user experience improvements through your leadership.
- Strong collaboration skills; building genuine connections at various levels throughout the organization
- Embeds continuous feedback within leadership style with a growth mindset; Looking for ways to improve and seek advice
- Positive attitude with team player mentality, supporting diverse thoughts, learning styles, and working styles
- Ability to work in a fast-paced environment, adapting to shifting priorities and focus
- Bachelor's degree in Human-Centered Design and/or Visual Design, Graphic Design, Computer Science or related field highly preferred
- Experience with Figma, or Sketch, Invision and Jira is a plus
- _This position is offered hybrid or fully on-site in our beautiful GDL office_

**About Brightcove**

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We're hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

**WORKING AT BRIGHTCOVE**

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees' work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.

While remote work arrangements are available for most positi