Sme Engagement Strategy Analyst

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
At DiDi Food, we're redefining the food delivery industry through innovation and data-driven solutions, creating exceptional experiences for our customers, restaurant partners, and couriers

In this role, you’ll be at the intersection of data, strategy, and operations, ensuring that insights are transformed into actions that drive restaurant growth and strengthen DiDi Food’s leadership in the food delivery market.

Role Responsibilities:

- Analyzing large datasets using SQL and Python to uncover insights that drive strategic decisions;
- Building predictive models and statistical analyses to evaluate restaurant performance and forecast business trends;
- Designing and executing data experiments (e.g., causal inference methods, uplift modeling, or time-series analysis) to measure the impact of initiatives and promotions;
- Creating dashboards and data visualizations to provide clear and actionable insights to the commercial team;
- Collaborating with cross-functional teams (strategy, operations, product, and commercial) to translate data into concrete business actions;
- Contributing to scalable analytical frameworks that improve decision-making and operational efficiency across markets;
- Automating recurring analyses and reporting to increase efficiency and accuracy in business monitoring;
- Exploring new data sources and methodologies to continuously improve how we understand restaurant and customer behavior.

Role Qualifications:

- Strong analytical skills and experience working with large datasets using SQL and Python;
- Solid foundation in statistics, data modeling, and quantitative analysis to support business decision-making;
- The ability to translate complex data into clear insights and actionable recommendations;
- Experience with data visualization tools (e.g., Tableau, Power BI, or similar) to build impactful dashboards;
- A problem-solving mindset, with curiosity to explore data and identify opportunities for growth;
- Strong communication skills to collaborate effectively with cross-functional teams;
- A passion for leveraging data and technology to improve business performance.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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