Guest Support

hace 2 semanas


Desde casa, México HostGenius A tiempo completo

**About HostGenius**:
HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties.

**About the Opportunity**:
This exciting opportunity allows you to join the collaborative and innovative team with Vancouver’s fastest growing start-up. This role is fully remote which provides you with the flexibility to work from home. As a part of the Inbound Support Team, you will be a critical part of ensuring client satisfaction.

**Hours**:
Full-time and part-time role available.

Full-time: 3PM-11PM PST & 11PM-7AM PST

Part-time: 11PM-7AM PST

**Responsibilities**:

- Guest communications (mostly messaging, sometimes calls)
- Homeowner communication
- Answering top 20 questions and/or connecting with their dedicated client success manager
- Booking management
- Calendar management
- Coordinate with housekeeping regarding repairs and maintenance coordination

**Qualifications**:

- High level of expertise in hospitality
- Experience in the industry (i.e. hotels, restaurants)
- Proficient computer skills
- Willingness to learn and work within a team
- Strong customer communication skills
- Strong problem solving skills and critical thinking
- High level English competency

If you have relevant experience and have a passion for customer service, we encourage you to apply

**Job Type**: Contract
Part-time hours: 20-40 per week

**Salary**: $21,130.08 per month

Application Question(s):

- Are you completely fluent in English?

**Experience**:

- Customer Service: 3 years (preferred)
- Hospitality: 3 years (preferred)

Shift availability:

- Night Shift (required)

Work Location: Remote


  • Guest Support

    hace 5 días


    Desde casa, México HostGenius A tiempo completo

    **About HostGenius**:HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties.**About the Opportunity**:This exciting opportunity allows you to join the collaborative and innovative team with...

  • Guest Support

    hace 2 semanas


    Desde casa, México HostGenius A tiempo completo

    **About HostGenius**:HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties.**About the Opportunity**:This exciting opportunity allows you to join the collaborative and innovative team with...

  • Guest Experience Manager

    hace 3 semanas


    Desde casa, México Coveted Hospitality A tiempo completo

    **We're Hiring: Guest Experience Manager - Short-Term Rentals (Remote)**Coveted Hospitality is a fast-growing short-term rental company managing a large portfolio of STR properties across multiple cities. We're looking for a **Guest Experience Manager**with a hotel or hospitality background to join our remote team and help elevate the guest experience across...

  • Bilingual Phone Support

    hace 2 semanas


    Desde casa, México SextantStays.com A tiempo completo

    **Job Title**: Phone Support AssociateDepartment: Guest ExperienceReports to the Phone Support Manager.**Telephone Processing**:- The bilingual Phone Support Associate is responsible for the provision of exceptional customer service for guests through inbound or outbound telephone calls. In this position, the Phone Support Associate utilizes his attention to...


  • Desde casa, México SextantStays.com A tiempo completo

    **Job Title**: Phone Support Associate- Department: Guest ExperienceReports to the Phone Support Manager.**Telephone Processing**:- The bilingual Phone Support Associate is responsible for the provision of exceptional customer service for guests through inbound or outbound telephone calls. In this position, the Phone Support Associate utilizes his attention...

  • Bilingual Phone Support

    hace 2 semanas


    Desde casa, México SextantStays.com A tiempo completo

    **Job Title**: Phone Support Associate Department: Guest Experience Reports to the Phone Support Manager. **Telephone Processing**: - The bilingual Phone Support Associate is responsible for the provision of exceptional customer service for guests through inbound or outbound telephone calls. In this position, the Phone Support Associate utilizes his...


  • Desde casa, México SextantStays.com A tiempo completo

    **Job Title**: Phone Support Associate - Department: Guest Experience Reports to the Phone Support Manager. **Telephone Processing**: - The bilingual Phone Support Associate is responsible for the provision of exceptional customer service for guests through inbound or outbound telephone calls. In this position, the Phone Support Associate utilizes his...

  • Customer Service Support

    hace 1 semana


    Desde casa, México Londora Nail Boutique A tiempo completo

    Fluent in English for english speaking and writing **Job Summary**: **Responsibilities**: - **Reservation Management**:_Process bookings, reservations, and cancellations accurately and efficiently. Coordinate with the property management team to ensure availability, cleanliness, and readiness of the holiday home for incoming guests. - **Guest...


  • Desde casa, México HireLATAM A tiempo completo

    **Position**: Airbnb Customer Support Assistant (100%Remote)We are looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in the United States. The position is considered full-time at 40 hours a week.**Responsibilities**:- Resolve guest inquiries and resolve them in accordance to company...


  • Desde casa, México SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. A tiempo completo

    **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQOPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...