Operations Manager

**Operations Manager**

at Evernest

**COMPANY OVERVIEW**
- Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 50+ of the nation's most investable markets and manage over 24,000 homes. We are a high-performing team, and our culture is second to none. Built on core values that drive collaboration, innovation, and the relentless pursuit of excellence, we’re not just another property management company. Our dedicated people, proprietary technology, and commitment to continuous improvement are changing an industry.
- Our goal is to manage 250,000 homes by 2030, and we’re looking for driven individuals who share our vision. Join us on this exciting journey to build something great, and play a key role in shaping the future of property management, making a lasting impact on our clients and the communities we serve.

**POSITION OVERVIEW**

The Operations Manager is responsible for overseeing and managing the day-to-day operations of one of Evernest’s markets. This includes managing and coordinating all operational activities, ensuring efficient and effective processes, and coaching, leading & managing a team. The Operations Manager will work closely with the Regional Director and other senior leaders to develop and implement strategic plans to drive growth and profitability.

**RESPONSIBILITIES**
- Effectively manage and oversee a portfolio of properties, ensuring timely completion and alignment with company goals and objectives.
- Working with Regional Director to lead and manage a team.
- Develop and maintain strong relationships with key stakeholders, including customers, suppliers, and partners.
- Ensure compliance with all relevant laws and regulations.
- Likes the idea of building and developing a team of high performers in cross-functional teams to achieve goals and objectives.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- Develop and implement operational strategies to improve performance and drive growth.
- Achieve or exceed company-targeted physical and economic occupancy goals by effectively managing all activity related to leasing, resident retention, and concessions.
- Maximize financial performance including year over year Net Operating Income (NOI), revenue growth, and other income
- Maintain expenses in-line with budget
- Prepare any additional reports as required.

**REQUIREMENTS**
- Bachelor's degree in Business Administration, Operations Management, or related field.
- Proven experience as a Property Manager, Operations Manager or similar role (+2-5 Years).
- Strong leadership, management, and decision-making skills.
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills.

**CORE VALUES**
- To be considered for this position, you must connect deeply with Evernest’s company core values:_

**Win Together** - Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. Individually, we can only achieve so much; as a team, everyone can meet, and exceed their goals.

**Do the Right Thing** - We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.

**Own the Outcome** - We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting the status quo. We are determined to revolutionize this industry.

**Embrace the Grind** - Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.

**Grow Daily** - Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It´s not an easy business, and there´s no substitute for disciplined habits if you want to remain successful.