Legal Costumer Support Assistant

hace 2 semanas

Ladrón de Guevara, México HRPV Mexico A tiempo completo

**Location**: Guadalajara, Jalisco (On-site)
**Salary**: $14,000-$16,000 MXN/month

**Support U.S.based clients from Guadalajara in a stable, full-time role.**

Are you fluent in **English and Spanish**? Do you enjoy helping people and solving problems over the phone? Join our team and support clients with efficient, professional communication — no sales, just service.

**What You’ll Be Doing**
- Answer inbound calls from clients in the U.S.
- Provide clear, helpful responses and resolve basic issues.
- Record all interactions accurately in our system.
- Collaborate with other team members on more complex cases.

**What You’ll Need**
- Fluency in **English and Spanish** (spoken and written).
- Good communication and active listening skills.
- Calm and professional under pressure.
- Experience in customer service by phone is a **plus**, not a must.

**What We Offer**
- Salary**:$14,000-$16,000 MXN/month**:

- Full legal benefits
- Paid training (no previous experience required)
- Supportive and respectful work environment
- Career growth opportunities

**To Apply, Please Have These Documents Ready**:

- RFC (Constancia Fiscal)
- Proof of address
- CURP
- Valid ID
- NSS (IMSS)

**Full-time role | On-site in Guadalajara**:

- Join a bilingual team working with U.S. clients in a professional, structured _

Pay: $14,000.00 - $16,000.00 per month

Application Question(s):

- Are you available to start working full-time?
- Do you have experience in customer service by phone (call center)?

**Language**:

- english (required)

Work Location: In person

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