Logistics Coordinator

**Company Overview**

Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost and complexity of dialysis. The Tablo Hemodialysis System, FDA cleared for use from the hospital to the home, represents a significant technological advancement that transforms the dialysis experience for patients and operationally simplifies it for providers. Tablo serves as a single enterprise solution that can be utilized across the continuum of care, allowing dialysis to be delivered anytime, anywhere and by anyone. The integration of water purification and on-demand dialysate production enables Tablo to serve as a dialysis clinic on wheels, with 2-way wireless data transmission and a proprietary data analytics platform powering a new holistic approach to dialysis care.

**Position Overview**:
Outset Medical imports and exports materials in North America daily, and we are looking for Logistics Coordinator to help San Jose Head Quarter team to manage logistics, inventory and import/export efficiently. This position is based in Mexico and reported into Corporate Headquarter team in San Jose.

**Responsibilities and Duties**:

- Work with corporate management to achieve company productivity and performance objectives based on lead time projects.
- Oversee independent motor carriers, import/export and maintain positive working relationships
- Conflict resolution

**ESSENTIAL JOB FUNCTIONS**
- Import/Export and Customs processes.
- Knowledge of compliance regulations for IMMEX programs.
- Process requested reports for Import and Export to analyze information transmitted to Customs, (Values, tariffs, quantity, IGI, IVA, PROSEC, R8, USMCA, Sub-Maquila, pedimento review and approvals.
- Work with shippers and carriers to manage pickups and deliveries, transport costs and efficiency.
- Ensure shipments are delivered on time and maintain compliance with USMCA, DOT, TSA regulations.
- Make clear communication of service expectations to all carriers, and keep all related parties updated.
- Consistently follow up to ensure that loads are moving according to schedule and customers expectations.
- Perform assigned administrative and other tasks or duties as requested by management.
- Track and report shipment status to Account Managers, Buyers, customer service, and field service teams.
- Manage multiple deliveries, process spot requests and communicate any transit issues to respective parties.
- Identify and secure the best optimized transportation options.
- Invoice audits and approvals.
- Perform immediate follow up and reporting to management of any exception to company practices, procedures or problems encountered both with shippers and carriers.
- By using available industry tools and relationships, verify and resolve issues with carriers and distribution partners, under the supervision of management.
- React with sense of urgency to solve problems and look for ways to improve operational inefficiencies.
- Develop and maintain positive relationship with multiple carriers to increase buying power.

**Required Qualifications**
- 7+ years of experience B.A., B.S. or equivalent - import/ export and logistics focus, business.
- Excellent communications skills, **Fluent in English**, analytical skills and recognition of importance of customer expectations and adherence to company policies.

**Desired Qualifications**
- Reliability, punctuality and following of both customer and company schedules.
- Proven experience as logistics coordinator and Import/ Export specialist.
- Experience in customer service will be appreciated
- Knowledge of Mexican Maquiladora laws and regulations
- Ability to be coached and accountable

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