Business Intelligence Analyst

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
Our Business Intelligence (BI) team operates at the intersection of strategy and data. We play a crucial role in enabling smarter decisions across the organization by translating business needs into actionable insights. This team is not only responsible for obtaining data, dashboarding, and reporting, but also for being the bridge between stakeholders and data. We manage projects from the initial conversation with business units to the final delivery of clear, value-driven insights.
You'll be part of a dynamic, multicultural environment, working closely with people from several Latin American countries.

Role Responsibilities:

- Act as the liaison between business stakeholders and the data team, ensuring their needs are well understood, prioritized, and translated into clear tasks.
- Collaborate closely with stakeholders to define key metrics, gather requirements, and turn questions into structured data problems.
- Plan and manage sprints, filter and clarify incoming requests, and ensure timely, high-quality delivery.
- Perform deep-dive analyses to uncover trends, build dashboards, and provide meaningful visualizations and reports.
- Ensure data accuracy, interpret results with a business lens, and make strategic recommendations based on insights.
- Work in a cross-country environment, interacting with colleagues from diverse cultural and professional backgrounds across Latin America.

Role Qualifications:

- **Strong communication and interpersonal skills**: You can simplify complex topics, ask the right questions, and build trust with stakeholders.
- **Business acumen**: You understand business models, KPIs, and are able to connect the dots between data and value.
- **Analytical thinking**: You’re able to interpret data critically, identify patterns, and explain what’s behind the numbers.
- **Technical skills**: Proficient in SQL, Python or R programming languages and data visualization tools (like Power BI, Tableau, or Looker)
- **Organizational skills**: Experience in agile or sprint-based environments; you’re comfortable juggling multiple tasks, prioritizing, and keeping things on track.
- **Proactive mindset**: You anticipate challenges, take ownership, and constantly look for ways to improve both data quality and team processes.
- **Cross-cultural collaboration**: Comfortable working in a multicultural team and adapting communication to different cultural contexts across Latin America.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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