Analyst

**How we support the Whole You**:
Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

**Benefits to eligible employees, include**:

- Annual Performance Bonus.
- Online platform with certified courses for professional development.

**What this job involves**

We are currently seeking a dynamic individual for the role of **Analyst** to join our team:

- ** Location**: CDMX
- ** Work schedule**: Monday to Friday, 9:00 am to 6:00 pm.

**What is your day to day?**

**Strategy Development/Execution**:

- Develop and deliver, together with the Energy & Sustainability Services Director, the Nactional Sustainable Operations strategy & business plan.
- Input into the design and implementation of the national platform delivery model that will meet client needs, delivery and quality targets
- Work in partnership with Strategic Account executives to develop account delivery plans to support client retention, cross selling, client satisfaction, and account growth.
- Partner with BD & Marketing on the development of an innovative Sustainable Operations product strategy for the responsible region and/or Market Vertical.

**Leadership**
- Create a solution-oriented environment whereby the team is consistently seeking to identify leading edge best practices focused on delivering value to the client while working within the process requirements of the account and JLL.
- Partner with Client-Facing and Sales teams to ensure that appropriate renewal strategies are in place.
- Drive consistency of delivery of Sustainable Operations across the conuntry including reporting requirements, policies and procedures.
- Collaborate with BD/Marketing to implement guidelines/tools for and monitor performance of client satisfaction.

**People Management**:

- Lead existing team of sustainability practitioners and grow the organization in lock-step with our rapid growth trajectory and increasing client demand
- Develop a culture focused on clients, people and teamwork, accountability, continuous improvement and innovation
- Responsible for end-to-end employee management including hiring, onboarding, leading, developing and mentoring team members.
- Diversify and develop workforce to meet evolution of client demand with a strong focus on technology

**Relationship Management / Client Service**
- Develop and maintain strong working relationships with key clients and with key internal stakeholders (including Business Line Leads, Client Relationship Managers, Sales teams, Account Directors).
- Ensure high level of execution and client satisfaction for all services performed and that the team exceeds targets.
- Effective mobilization (transition) of new client accounts.

**Budget & Financial Performance Management**
- Accountability for cost management applicable to Platform elements and accountability for cost of Platform elements as percent of revenue
- Responsible for line-item revenue and cost management (full P&L) with an expectation of “knowing your numbers” as related to cost control, expenditures, revenue forecasting, and key financial metrics across the business.
- Fully responsible for “cost-to-serve” and profit metrics for national Sustainable Operations business

**Experience**
- Demonstrated ability to lead account teams, and to steer partners and collaborators through influence.
- Background in Operations & Sustainability in the commercial real-estate environment, including energy efficiency, water and waste reduction, social value, carbon accounting and reporting, energy procurement, and holistic corporate sustainability initiatives.
- Strong experience with sophisticated enterprise customers, with a focus on complex organizations facing multi-constituent sustainability and operations challenges.
- Experience in designing, aligning and successfully executing significant transformation change initiatives from project start to finish
- Commercially and financially astute, strong experience in managing a P&L.
- Excellent analytical and program management skills

**Key Competencies**
- A leader with exceptional communication skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
- Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
- Strategic in