Bilingual Customer Service Agent

hace 1 semana

Ciudad de México Esolutions A tiempo completo

Role: Bilingual Customer service Agent

Location : Azcapotzalco, Mexico City, Mexico (On-site)

Job Summary

This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The

Customer Service Representative will be responsible for handling customer inquiries, resolving

issues, providing outstanding customer support, and ensuring customer satisfaction on a day-to day basis.

**Qualifications**:

- HighSchool diploma completed.
- Advanced English level (B2+ and above).
- 1+ years of Customer Service, Tech Support or Sales experience.
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of CRM systems and tools preferred.
- Schedule flexibility

Pay: $14,000.00 - $18,000.00 per month

Ability to commute/relocate:

- Ciudad de México, CDMX: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Service / Call center: 1 year (required)

**Language**:

- English B2+ (required)

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