Sr Manager IT HR

**Job Location: Mexico City Office**
**Workplace Type**:Hybrid - Remote/Onsite**
**Job Grade: 106**
**Employee Referral Amount: Mexican Peso**

**Purpose**:
The Senior Manager, HT IT, bears overall responsibility for architecting and supporting the technology stack that supports our global HR systems footprint. Incumbent will be the primary liaison and partner to the HR business unit leveraging technical knowledge and leadership to drive improvements in business processes and technology solutions in SAP SuccessFactors and other HR technology products. This person must have a strong combination of business and technical acumen including demonstrated competency across SFSF modules. This person must be a self-starter, change agent and exceptional problem solver with a deep understanding of project controls and project management best practices.

**Essential Duties**:
**Strategic**
- Work with business partners on opportunity assessment/proof of concept investigations as a key input into future business optimization projects.
- Conduct a discovery of new features and changes to existing features released in the technical solution stack latest versions and assess the impact on processes and plans to implement them
- Review, develop, optimize and modify currently developed processes, define and implement new processes like portfolio prioritization, dashboards and user defined reports
- Understand HR business strategy, technology, processes and data to drive efficiency and effectiveness across HR processes
- Maintain key relationships with key stakeholders on future platform and functionality requirements and keep them informed on tech or process changes when relevant
- Lead the implementation of HR systems including role based permissions and SOX audits
- Deal effectively with ambiguous and unstructured problems and situations
- Anticipate stakeholder needs and develop and discuss potential solutions

**Tactical**
- Work with business partners on small enhancements or larger projects to resolve process issues or meet new business requirements while maintaining SAP best practice approach to reduce custom code
- Coordinate with all stakeholders, gather new requirements and enhancement to existing processes and add or enhance functionalities in the technical stack
- Perform analysis and functional and/or technical design and estimate solution for implementation while coordinating with technical/development resources.
- Move easily from big picture thinking and managing relevant detail
- Oversee and manage multiple parallel projects, risk identifications, mitigation and cost control
Operational
- Prioritize work of direct reports and oversee the quality and appropriateness of the work performed
- Manage SFSF release notes to identify functionality to improve or enhance the existing solution with targets such as increased productivity, reduced independence or manual data entry, enhanced end user experience, reduced cycle times etc.
- Resolve and/or facilitate resolution of problems including identifying cause to prevent re-occurrence. Identify and resolve business issues, escalate issues when appropriate
- Prepare unit test plans, system test plans and integration test plans to test capital management processes, reports and integrations
- Troubleshoot production issues and conduct root cause analysis.
- Ensure adherence to all internal/external audit and SOX IT controls related to project management processes and systems.

The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.

**Training & Experience**:
**Knowledge**:

- Bachelor’s (undergraduate) degree in computer science, information systems or equivalent is required
- Demonstrated knowledge of SAP SFSF Employee Central
- Expert Level Knowledge of SFSF modules PM, GM, LMS, Compensation, Onboarding and Recruitment
- Knowledge of project controls and project management best practices
- Applicant is required to have a strong architecture, analytics, development and Mobile background

**Experience**:

- Minimum 15 years of experience designing and delivering and supporting large scale distributed systems
- 15 years of HR and IT experience
- Extensive experience in implementing and configuring SAP SuccessFactors, from planning and configuration through go-live.
- Must have payroll functional knowledge and a strong understanding of the integration points
- Detailed knowledge of SuccessFactors integration points with one or more third party tools such as payroll, time management and/or expense reporting solutions required
- HR data migration experience from various platforms and translation to SuccessFactors modules
- Familiarity with SaaS solutions, such as Concur and their integration points with SuccessFactors
- PMP Certification
- Mining, construction, utilities or other heavy industry experience is preferred.

**Skills And Abilities**:Effective in gathering requirements from the busi