Senior Manager of Product Management

About Kueski

Kueski is one of the largest buy now, pay later (BNPL) and online consumer lending companies in Mexico, providing financial services to consumers and connecting the Mexican economy through its innovative product ecosystem. This ecosystem consists of Kueski Pay, the company's BNPL product available online and in-store, and Kueski Cash, its personal loans product. Founded in 2012 with the mission of making the financial lives of people in Mexico easier, Kueski leverages technologies such as artificial intelligence and big data to expand access to traditional financial products and services. To date Kueski has raised over $300 million in equity and debt financing and, among its growing list of accolades, was recently named to CB Insights' Fintech 250 List.

Purpose

As a Lead Product Manager of Fraud and Risk you’ll manage not only the experience that our consumers and merchants will have when we evaluate them but also the nitty gritties of our internal products to prevent, mitigate and detect fraud. In addition, you will build up the services that allow risk based pricing and the best offer to our customers. You’ll work closely with other Product leaders and primarily with engineering, machine learning engineers, data scientists and design teams to build fraud experience and services through agile development and collaboration in defining and executing the strategy to achieve short, mid, and long term goals.

This is a key role in the team in Kueski´s continued growth that will impact the services and products delivered internally as well to our merchants by automatizing processes and creating, improving fraud solutions.

**Key Responsibilities**:

- Documents strategy in a clear and synthesized way and disseminates it across the organization, including strategic phasing and key risks
- Understands competition, P&L dynamics and engineering constraints to define fraud products that also optimize value for Kueski
- Deeply understands customer segments and designs fraud products that have a clear and compelling value proposition for them
- Communicates and articulates fraud product strategy, being able to influence and build consensus with limited support.
- Clearly articulates the most ambiguous problems in the industry and relates them with possible opportunities for fraud solutions in Kueski
- Prioritizes work across projects and people
- Builds a culture of continuous feedback
- Builds alignment with all cross functional partners to transform initiatives and epics into our product roadmap

**Competencies**:

- Regularly participates in and supports initiatives outside of the main area of responsibility
- Actively involved in identifying opportunities for fraud and risk products capabilities to improve and scale processes
- Improves how their team functions and solves cross-team challenges and conflicts
- Autonomously navigates and discusses product matters with compliance, finance and support teams, making sound trade-offs
- Develops well informed opinions and can debate persuasively without being defensive or combative
- Considers the impact of own actions and external influences on teams
- Proposes and sponsors initiatives, guiding others
- Leads recruiting efforts
- Takes full responsibility for their team in all aspects
- Supports and motivates team members, keeping team morale high while meeting business goals
- Leverages product governance to foster clarity, alignment and collects senior inputs in a timely manner

**Other Position Requirements**:

- 5 years of product management experience with 2 years in a leadership role
- 3 years experience working on fraud detection and management, preferably in a product role
- Experience working for a startup or in a fast-paced and agile development environment
- Technical knowledge to be able to debate and scale complex solutions with data science, data engineering and engineering teams
- Solid financial background with experience in fraud prevention, detection and mitigation
- Education: Bachelor’s degree, preferably in Finance, Statistics, Industrial Engineering, Economics, Computer Science or a related field; MBA or other advanced degree may be an advantage. Kueski is an inclusive company, we also consider knowledge acquired by self-taught sources
- Fluency in English and Spanish is required

Kueski: Where talent excellence improves Mexican lives

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