Administrative Assistant

hace 5 días

Guadalajara, México Chip 1 Exchange A tiempo completo

**Primary Purpose**:Responsible for answering phones, offering support to Inside sales, sorting mail and a variety of other tasks to keep the business and sales operation running efficiently. Exercises independent judgment in the resolution of administrative problems.

**Essential Functions**:

- Handle administrative requests from our admin manager
- Draft correspondence and other formal documents
- Answer inbound telephone calls from clients and vendors
- Contact clients to answer basic procedural questions or to gauge their level of satisfaction with the company
- Monitor active purchase orders/shipments to make sure all are completed on time
- Input data into our CRM system
- Following up with past due invoices
- Create different types of reports
- Perform additional related duties as required

**Competencies**:

- Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek information from appropriate sources, and use skillful questioning to draw out the information
- Trustworthy: Values integrity above all else, recognizing that a company culture built on trust is a competitive advantage
- Problem solving: Demonstrates good judgment, strong problem-solving abilities, and sound decision-making
- Self-starter: Takes initiative and works independently with mínimal supervision
- Sales skills: Elicits confidence from others quickly, leveraging same to drive sales
- English level: 80% proficiency - C1 - C2 (Ability to understand, speak, and write with sufficient fluency in business settings).

**Required Qualifications**:

- 1-2 years previous experience in office administration
- 1-2 years of previous sales/customer service experience preferred

**Work Environment**:

- Working hours may include evenings, holidays, and extended hours as business dictates (e.g. to facilitate overseas communication)

**Physical Requirements**:
Tipo de puesto: Tiempo completo

Sueldo: $20,000.00 - $21,000.00 al mes

Tipo de jornada:

- Lunes a viernes

Idioma:

- Inglés Avanzado (Obligatorio)

Lugar de trabajo: Empleo presencial

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