Sourcing & Pricing Specialist

Title: Sourcing & Pricing Specialist

Reports to: Director of Supply Chain

Estimated Start Date: ASAP

Advanced English (100%): Fluent in reading, writing, and speaking.

Proven Experience in the relevant field (to be specified according to the position).

Location: Remote (MX)

Sourcing & Pricing Specialist

The Sourcing & Pricing Specialist plays a key role in supporting the Purchasing Team by maintaining accurate and timely pricing, item records, and sourcing data within NetSuite. This role ensures that all products — including inventory items, serialized items, non-inventory services, and item groups — are correctly set up, priced, and updated to meet company standards and customer requirements.

Under the direction of the Purchasing Manager, you will be responsible for creating new item records, updating existing ones, managing pricing changes, and ensuring classification fields are complete and accurate. In addition to back-end item and pricing management, the Sourcing & Pricing Specialist provides direct internal customer service by handling pre-sales requests, including sourcing product availability, preparing vendor shipping quotes, and ensuring sales and project teams receive fast, reliable information.

Success in this role requires excellent attention to detail, responsiveness, and a process-driven mindset to ensure all product data and pricing in NetSuite are accurate and audit-ready. By balancing item accuracy, pricing timeliness, and internal customer support, this role directly contributes to operational efficiency and enhanced customer experience.

UC Supply Chain Guiding Principles

Supply Chain & Logistics drives UC’s success by strategically sourcing materials and services on time and at the best value. We cultivate a high-performing supply base to enhance competitiveness and efficiency. As a data-driven and scalable team, we prioritize collaboration, clearly defined roles, and cross-functional proficiency. Our ultimate goal is to deliver exceptional customer experience while aligning with the company’s business strategy and profitability goals.

Major Areas of Responsibility

You are expected to live our core values, provide extraordinary customer service, and be extremely responsive to both internal and external requests. Success in this role requires a strong attention to detail, proactive problem-solving, and a commitment to ensuring smooth purchasing operations.

Item Creation & Maintenance
- Create new NetSuite item records for hardware, software, services, and bundles, ensuring all required fields (naming conventions, descriptions, vendor codes, classifications, weights, certifications) are complete.
- Maintain and update existing items by reviewing pricing, vendor codes, descriptions, and classifications on a scheduled cadence.
- Ensure all item groups are accurately structured with correct component quantities, vendor alignment, and pricing calculations.
- File and archive supporting documentation, vendor price lists, and updates for audit purposes.

Pricing Management
- Maintain up-to-date purchase price, base price (MSRP), and MAP data, ensuring pricing sets are updated together and correctly aligned with vendor costs.
- Update and refresh aged pricing (older than six months) using saved searches and reports.
- Audit and correct discrepancies in purchase price, vendor cost, or MAP/Base Price mismatches.
- Manage discontinued and inactive products, ensuring vendor confirmation and system updates.

Internal Customer Service & Pre-Sales Support
- Respond quickly to sourcing requests from Sales and Project teams, providing product availability, pricing, and delivery estimates.
- Obtain and deliver shipping quotes to support customer proposals and project planning.
- Support pre-sales functions by adding or updating item records and ensuring accurate data is available for quoting.
- Communicate clearly with internal teams to set accurate expectations for customers.

Reporting & Continuous Improvement
- Leverage technology and systems such as O365, NetSuite, and HIVE to track procurement activities, analyze data, and improve workflow efficiency.
- Generate, review, and act on weekly and monthly reports, including Showcase Pricing, Stale Pricing, and Field Completeness audits.
- Ensure updates are logged and validated through saved searches, imports, or reporting workflows.
- Participate in process improvement efforts to streamline item creation, pricing updates, and sourcing requests.
- Support internal teams with special projects, data entry, and administrative purchasing tasks as needed.
- Perform other duties to help the company rock and roll.

Work Location: Remote

Work Location: Remote