Customer Service Agent

hace 3 días


Proyecto Río Sonora, México ListenTrust A tiempo completo

**Location**: Hermosillo, Sonora
**Schedule**: 6:00am - 3:00pm Hermosillo Time (changes to 7:00am - 4:00pm in November due to U.S. time adjustment)
**Employment Type**: Full-time
**Salary**: Up to $4,000 MXN weekly (base $1,951.42 + bonuses for performance, attendance, and calls)

**About the Role**

As a Customer Service Agent in the BIS Safety campaign, you will make outbound calls to customers to conduct satisfaction surveys about services and products. Your work helps measure service quality, customer experience, and overall satisfaction, while contributing valuable feedback for company improvements.

**Key Responsibilities**
- Make outbound calls to conduct satisfaction surveys with customers.
- Clearly explain the purpose of the survey and administer it professionally.
- Accurately record customer responses in the company database.
- Inform participants about their entry into a raffle to win a Disney trip.
- Document call outcomes, feedback, and survey metrics.
- Handle objections or negative comments with professionalism and empathy.
- Deliver daily/weekly reports on completed surveys and collected data.

**Requirements**:

- Advanced/Fluent English.
- 6 months - 1 year of experience in customer service, surveys, or call centers preferred.
- Strong listening and communication skills.
- Ability to stay professional and positive when handling negative feedback.
- Attention to detail and strong organizational skills.
- Familiarity with CRM tools and documentation processes.

What We Offer
- Weekly pay up to $4,000 MXN.
- Stable full-time schedule.
- Opportunity to develop communication and reporting skills.
- Supportive work environment with growth potential.

Tipo de puesto: Tiempo completo

Sueldo: $4,000.00 a la semana

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial


  • Customer Service Agent

    hace 3 días


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Location**: Hermosillo, Sonora**Schedule**: 6:00am - 3:00pm Hermosillo Time (changes to 7:00am - 4:00pm in November due to U.S. time adjustment)**Employment Type**: Full-time**Salary**: Up to $4,000 MXN weekly (base $1,951.42 + bonuses for performance, attendance, and calls)**About the Role**As a Customer Service Agent in the BIS Safety campaign, you will...

  • Beauty Concierge Agent

    hace 2 semanas


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Job Title**: Beauty Concierge Agent - Customer Service (Skincare & Beauty)**Location**: Hermosillo, Sonora (On-site)**Weekly Pay**: $5,000 MXN**Employment Type**: Full-Time**About the Role**We are seeking a Beauty Concierge Agent to join a high-end beauty brand’s customer support platform. This position focuses on delivering exceptional pre- and...

  • Ustomer Service Agent

    hace 3 días


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Location**: Hermosillo, Sonora **Schedule**: 6:00am - 3:00pm Hermosillo Time (changes to 7:00am - 4:00pm in November due to U.S. time adjustment) **Employment Type**: Full-time **Salary**: Up to $4,000 MXN weekly before taxes **About the Role** As a Customer Service Agent in the BIS Safety campaign, you will make outbound calls to customers to conduct...

  • Ustomer Service Agent

    hace 3 días


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Location**: Hermosillo, Sonora**Schedule**: 6:00am - 3:00pm Hermosillo Time (changes to 7:00am - 4:00pm in November due to U.S. time adjustment)**Employment Type**: Full-time**Salary**: Up to $4,000 MXN weekly before taxes**About the Role**As a Customer Service Agent in the BIS Safety campaign, you will make outbound calls to customers to conduct...

  • Customer Service

    hace 1 semana


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Customer Service & Billing Representative (Online Banking)**- _On-Site _- _Full-Time & Part-Time Available_ | _Competitive Pay + Growth Opportunities_**About the Role**We are looking for **Customer Service & Billing Representatives** to assist customers with debit card support, billing inquiries, and account management for a leading **online financial...

  • Customer Service

    hace 1 semana


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Job Title: Customer Service & Retention Specialist (Remote Option Available)****Location**: Hermosillo, Sonora (Remote after 3 months based on performance)**Salary**:- **Base Salary**: $2,496 per week- **Performance Bonuses & Commission**:- **Average Weekly Earnings**: $4,500- **Top Performers Earn**: $7,500 per week**About Us**:We are a leading provider...


  • Proyecto Río Sonora, México ListenTrust A tiempo completo

    Are you passionate about helping others and providing top-notch customer service? Join our team as a **Customer Service Specialist** and support customers of an online banking platform catering to diverse communities. This is your opportunity to grow your career in a dynamic, fast-paced environment.**Responsibilities**:- Assist customers with billing...

  • Customer Service

    hace 1 semana


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Job Title: Customer Service & Retention Specialist (Remote Option Available)** **Location**: Hermosillo, Sonora (Remote after 3 months based on performance) **Salary**: - **Base Salary**: $2,496 per week - **Performance Bonuses & Commission**: - **Average Weekly Earnings**: $4,500 - **Top Performers Earn**: $7,500 per week **About Us**: We are a...

  • Customer Service

    hace 2 semanas


    Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Customer Service & Sales Representative - Wellness Support**Are you passionate about health and wellness? Join our team as a **Customer Service & Sales Representative**, where you’ll help customers with their needs, assist in product sales, and ensure customer retention for a supplement product designed to support memory, blood flow, and restful sleep....


  • Proyecto Río Sonora, México ListenTrust A tiempo completo

    **Job Title**: Customer Service Representative - Weekends Off!**Job Type**: Full-Time**Location**: On-Site**About the Role**:Are you ready to kickstart 2025 with a fresh and exciting career? Join our **Weekends Off Campaign** and become part of a dynamic team committed to providing exceptional customer experiences. This is your chance to enjoy a...