IT Support Intern

hace 1 semana

Desde casa, México Touch Support Inc. A tiempo completo

**REQUIREMENTS**:

- Experience is not required (We provide you with all the training)
- The minimum education required: High School
- Excellent communication skills in the English language
- Solution-oriented mindset and passion for resolving problems.
- Passion for working with people and helping them to get their stuff to work
- Readiness to learn quickly, lend a helping hand, and pass on the knowledge as you grow with the company
- Ability to work in shifts (morning, afternoon, night shift).
- However, our schedules are quarterly-based, and you would keep a more stable schedule instead of daily changes

**RESPONSIBILITIES**:
At the moment, **we are looking for several new team members to join us for our IT Support Intern role.**
- Assist in onboarding, educating, and supporting our customers through their journey, and help and guide our customers with technical and billing-related questions.
- Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing
- Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience

**WHAT DO WE OFFER?**
- The promotional path is clearly defined, and you will know what’s required to achieve the next step in your career.
- Great teamwork environment Even though we work from home, our team is strongly connected at any given moment to ensure everyone feels a part of the team.
- **Work from home**

Work Location: Remote

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