Sales & Marketing Effectiveness Mgr

**HOW MIGHT YOU DEFY IMAGINATION?**

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. We have proudly achieve certifications as **Great Place to Work** and **Equidad MX**. It’s time for a career you can be proud of.** Join us.**

**Sales Force Effectiveness Manager**

**Live**

**What you will do**

Let’s do this. Let’s change the world. In this vital role you will be responsible for:

- Driving improvements in line with affiliate strategic objectives with Commercial Directors.
- Participating with the Marketing team in developing and driving the brand strategic and operational plans.
- Building the operational strategy and infrastructure for our sales organization.
- Lead the country’s Commercial Excellence team.
- Developing Sales and Commercial Excellence strategy for the country.
- Driving Commercial Excellence process from Strategic Brand Planning by Marketing to Operational Sales Plan for our customer facing staff.
- Improving commercial performance management.
- Collaborating with regional SME projects and initiatives to share standard processes and align efforts.

**Marketing**
- Driving the commercial, operational and value excellence processes and continuously improve them in support of the affiliate strategy.
- Driving multi-channel platform, ensuring alignment with multi-channel strategy.
- Improving customer segmentation & targeting in line with Amgen’s customer engagement models.
- Identifying standard process and sharing locally and regionally.

**Sales**
- Mature and advance customer activity/account planning & monitoring.
- Delivering Performance Management to build impactful organizations that are focused on perform and continuous improvement.
- Leading efforts to efficiently benchmark, analyze, and optimize the use of customer facing resources.
- Partner with the business to supervise sales performance and address issue appropriately.
- Provide Commercial Data Management: a clear one-stop platform that brings together all sales, activities and customer data.
- Continuous improvement and future development of CRM systems and Sales Analysis tools according to business requirements.
- Responsible for leading, developing and maintaining sales incentive systems.

**Commercial Excellence Team**
- Leading a team with a focus on Sales Force effectiveness, multi-channel and insights generation.
- Orchestrate and lead sophisticated, cross-functional Sales Force projects.
- Facilitating Analytics, Dashboarding and Insights to identify and communicate customer needs and insights in order to achieve revenue growth objectives.

**Minimum Requirements**
- Doctorate degree OR
- Master’s degree & 3 years of directly related experience OR
- Bachelor’s degree & 5 years Market Research, Business Analysis and Marketing experience.
- Fluency in business English.

**Preferred Requirements**
- Experience in management people and all areas related to Sales Force support: CRM, Incentive Schemes, Sales Force Activity, Objective Setting, Territory Alignment.
- Strong interpersonal and influencing skills with ability to drive decisions.
- Effective communication skills at all level, both internally and externally as well as good presentation skills.
- Good IT knowledge and expertise, familiarity with Tableau.
- Project management skills.

**THRIVE**

**Some of the vast rewards of working here**

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
- Full support and career-development resources to expand your skills, improve your expertise, and maximize your potential along your career journey.
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
- Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor.

**for a career that defies imagination**

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutic