Inside Sales Representative

About Us

**Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.**

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere - from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Inside Sales Representative

**The Role**

**Since its inception in 1992, SUSE has been at the forefront of technical innovation where change has been the only constant.**

**As an Inside Sales Director, you will be responsible for leading, scaling, and optimizing the Inside Sales function across a geographic region. You will own regional execution, ensuring Inside Sales is a strategic driver of pipeline growth and sales efficiency. You will develop and mentor a high-performing team, drive cross-functional collaboration, and implement best-in-class sales execution processes.**

**This role requires a blend of leadership, operational excellence, and data-driven decision-making, ensuring Inside Sales contributes effectively to regional revenue targets while aligning with broader business objectives.**

**Focus Areas**
- **Lead, develop, and scale the Inside Sales function within the assigned GEO./region, ensuring strong alignment with Sales, Ecosystem and Marketing.**
- **Own pipeline growth and**new, renewal and services related**revenue contribution, ensuring Inside Sales delivers high-quality opportunities to Field Sales.**
- **Standardize and optimize Inside Sales processes, driving consistency in outreach, lead qualification, and pipeline execution.**
- **Leverage analytics, CRM insights, and automation to improve efficiency, forecast accuracy, and sales effectiveness.**
- **Build a high-performance culture, mentoring leaders within Inside Sales to drive engagement and results.**
- **Enhance collaboration with Field Sales, Marketing, and Ecosystem teams, ensuring seamless lead flow and strategic alignment.**
- **Act as a key advocate for Inside Sales, representing the function in regional leadership discussions and strategic planning.**
- **Inside Sales Leadership & Team Development - Build and mentor high-performing regional team(s).**
- **Pipeline & Revenue Growth - Ensure Inside Sales is a key contributor to regional sales success.**
- **Stakeholder & Cross-Functional Collaboration - Work closely with Field Sales, Marketing, Ecosystem and Operations to align strategy.**
- **Sales Process Optimization - Implement and refine processes to improve lead conversion and sales velocity.**
- **Data-Driven Decision-Making - Leverage analytics and CRM insights to drive efficiency and execution excellence.**

**Preferred Experience & Skills**
- **5+ years of experience in sales leadership roles, with a track record of managing Inside Sales teams successfully.**
- **Proven success in scaling Inside Sales organizations, optimizing processes, and driving revenue growth.**
- **Deep expertise in digital selling, CRM optimization, and data driven sales engagement models.**
- **Strong ability to align Inside Sales efforts with broader business strategy and regional revenue goals.**
- **Exceptional leadership and coaching skills, with a focus on talent development and performance management.**

**Personal Attributes**
- **Inspirational Leader - Motivates and empowers teams to achieve excellence.**
- **Operationally Strong - Able to standardize and scale sales execution across a large, complex region.**
- **Data-Driven & Analytical - Uses insights to optimize performance and pipeline contribution.**
- **Cross-Functional Collaborator - Builds strong relationships across Sales, Marketing, and Operations.**
- **Resilient & Adaptive - Thrives in fast-paced, high-growth environments.**

**Measures**
- **Pipeline Contribution & Conversion Rates - Measurable impact on lead-to-revenue acceleration.**
- **Revenue Influence - Inside Sales-driven impact on regional sales targets (**New, Renewal, Services - transacted via all routes to market)**.**
- **Organizational Growth & Team Performance - Retention and development of a high-performing team.**
- **Process & Sales Innovation - Implementation of scalable, efficient Inside Sales execution models.**
- **Stakeholder Alignment & Recognition - Strong collaboration and alignment with Field Sales and Marketing leadership.**

**Job**

Sales

**What We Offer**

**We empower you to be bold, dr