Customer Service

hace 2 semanas

México North American Production Sharing A tiempo completo

This position coordinates and executes functions required to service the PEM, SI and MicroPem customer base. The Inside Account Specialist (IAS) coordinates the transfer of information from support departments such as Operations, Planning, Engineering and Quality to the customer. The IAS also executes order entry, acknowledgement, and RFQ responses back to the customer, responsible to meet departmental time and accuracy standards and maintain customer satisfaction.

**Duties and Function**

  • Daily contact with the established customer base as first line of communication with the Company.
  • Interface daily with all other functions of the Company and is required to handle these functions to ensure customer satisfaction.
  • Enter all orders, quotes, and handles special projects/assignments as required.
  • Review and approve EDI and VMI orders from assigned accounts.
  • Respond to all written and verbal communication from management, customers, and peers in a timely manner.
  • Exercise sound judgment within delegated authority.
  • Utilize organizational and time management skills to complete responsibilities in order of priority.
  • Communicate proactively with management regarding workload, potential problems, customer issues and suggestions for continuous improvement.
  • Speak and write in a professional, positive, and cordial manner always.
  • Work with mínimal supervision.
  • Follow corporate, company and department policies, procedures, and work instructions.

**Requirements**

  • High school diploma or GED.
  • Bilingual in both English and Spanish
  • 3+ years’ experience in customer facing role, managing enterprise stakeholder relationships, strategic sales or account management.
  • 3+ years in Industrial Manufacturing B2B inside sales, customer service or account management.

**Located at**

Parque Industrial El Marques

Tipo de puesto: Tiempo completo

Sueldo: $1.00 - $2.00 al mes

Horario

  • Turno de 10 horas

Lugar de trabajo: Empleo presencial

  • Inbound Customer Service Representative

    hace 2 semanas

    México AMERICAN ANSWERING SERVICE A tiempo completo

    Company Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...

  • Dispatcher/customer Service Representative

    hace 2 semanas

    México Local Service Pro Plumbing A tiempo completo

    Great opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...

  • Agente de Servicio Al Cliente Bilingüe Home Office

    hace 3 semanas

    México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Tehuacán, Puebla**:**Agente de Servicio al Cliente Bilingüe Sin Experiência Previa Requerida****Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una experiência...

  • Call Centre

    hace 2 semanas

    Ciudad de México AMERICAN ANSWERING SERVICE A tiempo completo

    Company Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. This is a full-time (40 hrs/week) remote role for an Inbound Customer...

  • Customer Service

    hace 4 semanas

    México Page Personnel A tiempo completo

    Customer Service experience working in process manufacturing food, or beverage- Customer Service experience working in process chemical, or pharmaceutical.**Sobre nuestro cliente**:**Descripción**:- Manage customer orders for US, EMEA, and Mexico supporting all locations.- Maintain customer profiles.- Maintain sales order related records, enter Purchase...

  • Customer Service 2

    hace 1 semana

    México MG Head Hunting A tiempo completo

    Acerca del puesto Customer Service 2 2 años de experiência como customer service Atención a clientes extranjeros **Inglés avanzado

  • Customer Service

    hace 4 semanas

    México Itanna A tiempo completo

    Una empresa líder en el sector Industrial, está en busca de un profesional altamente capacitado para unirse al equipo como Customer Service. Comprometidos con brindar un servicio excepcional a nuestros clientes, y estamos buscando a alguien que comparta nuestro compromiso y pasión por la excelencia en el servicio al cliente.**Requisitos**:- Licenciatura...

  • Customer Service Associate

    hace 2 días

    méxico Safeguard Global A tiempo completo

    Our client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer...

  • Customer Service

    hace 4 semanas

    México ANJ Maintenance A tiempo completo

    Your duties will consist of contacting our clients and field technicians to coordinate day-to-day work orders. You will work in conjunction with our senior project managers to resolve our customer problems.We are looking for:People who can work in teamsPrevious customer service is a plusFluent in EnglishStrong written and verbal communication...

  • Customer Service Representative

    hace 4 semanas

    Ciudad de México The Functionary A tiempo completo

    Summary of the position1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information.2. Resolving customer complaints:...