Senior Manager, Smb Sales

hace 1 semana

Ciudad de México Zendesk A tiempo completo

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is a chance to create a human connection.

As an experienced SMB Sales leader, you will develop and execute a multi-faceted SMB sales strategy to increase our market share whilst building the highest levels of customer and team satisfaction. You will manage a team of highly driven, successful sales professionals, who are equally focussed on acquiring new logos and growing the revenue from their installed base.

**Responsibilities**
- Provide strong sales leadership, vision, and direction for the sales team and broader Zendesk sales organization
- Continue to hire, grow, lead and motivate a high-performing sales executives
- Be accountable for the attainment of sales representative's assigned new customer acquisition, expansion and financial performance targets
- Track and analyze sales activities to understand and capitalize on buying trends and patterns in the target region
- Maintain a high level of knowledge of Zendesk solutions while staying current in understanding the competitive landscape and industry trends
- Be able to build relationships both internally and externally at the C-suite
- Establish policies, processes and procedures that will ensure revenue growth
- Roll up your sleeves and do what is necessary for the customer and the team

**Requirements**:

- Proven experience of managing high-performance teams with a minimum of 5 years sales experience, 2 of these would be in a Sales Management capacity
- Innovative and results oriented manager with strong SaaS/tech sales experience
- Proven track record of success, driving revenue growth against quota and increased profitability
- Strong experience and understanding in a variety of sales methodologies and best practices
- Ability to be enthusiastic and creative in driving pipeline development
- Ability to provide accurate forecasting of pipeline development and management
- Entrepreneurial and focused with a passion to succeed
- Analytical and results orientated throughout all stages of the sales cycle

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

**The intelligent heart of customer experience**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

  • Smb, Account Manager

    hace 3 semanas

    Ciudad de México TikTok A tiempo completo

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.**Why Join Us**:Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

  • SMB Marketing Director, LATAM

    hace 2 semanas

    Ciudad de México, Ciudad de México griddable A tiempo completo

    DescriptionThe Director of SMB Marketing for Mexico is a dynamic, results-focused professional who will own the end-to-end marketing strategy, planning, and execution for the Small and Medium Business (SMB) segment in Mexico.As a key member of the LATAM SMB marketing team, this is a crucial individual contributor role, with a strong emphasis on hands-on...

  • Smb Account Manager, Mexico

    hace 2 días

    Ciudad de México TikTok A tiempo completo

    Advertising & Sales SMB Account Manager, Mexico - Global Business Solutions **Location**: Mexico City Employment Type: Regular Job Code: A217573 **Responsibilities**: **About the team**: TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing...

  • Smb Account Manager, Mexico

    hace 4 semanas

    Ciudad de México TikTok A tiempo completo

    Advertising & SalesSMB Account Manager, Mexico - Global Business Solutions**Location**:Mexico CityEmployment Type:RegularJob Code:A **Responsibilities**:**About the team**:TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales...

  • Sr. Sales Manager

    hace 3 semanas

    Ciudad de México BIC A tiempo completo

    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.Our "roll up your sleeves and get the job done" approach to work creates an...

  • Account Manager, Smb

    hace 3 semanas

    Ciudad de México Apollo.io A tiempo completo

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....

  • Account Manager, Smb

    hace 5 días

    Ciudad de México Apollo.io A tiempo completo

    **About Apollo.io** Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with...

  • Scaled Customer Success Manager, UBEReats

    hace 2 semanas

    Ciudad de México Uber A tiempo completo

    Join Uber Eats Mexico as an **SMB Customer Success Manager!**Are you ready to be part of a dynamic team shaping the future of Uber Eats in Mexico?We're looking for a passionate SMB Customer Success Manager to drive growth, create operational excellence, and deliver a magical experience for our Scaled Restaurants portfolio. If you're ready to make a...

  • Account Executive

    hace 2 semanas

    Ciudad de México DocuSign A tiempo completo

    **Account Executive - SMB**Sales & Business Development | Mexico City, Mexico**Our agreement with employees**DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At...

  • Senior Sales Manager

    hace 3 semanas

    Ciudad de México Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...