Customer Service Agent

**Customer Support Agent - Scrubs & Medical Apparel**

**Location**: Hermosillo, Sonora (On-Site Position Only)
**Salary**: Earn up to $16,388 MXN Monthly (Tax-Free)
**Employment Type**: Full-time, On-site position at Hermosillo, sonora.
**Payment Frequency**: Weekly

Are you passionate about providing top-notch customer service? Do you excel in English communication and have experience in customer service? This is the opportunity you’ve been waiting for Join the best in scrubs and medical apparel as a Customer Support Agent and take your career to the next level.

**Why Join Us?**

At SSG, we don’t just offer a job; we provide a pathway to growth and a work environment that values your well-being. Here’s what you can look forward to:

- **Comprehensive Social Security**: We've got you covered with full social security benefits to ensure your peace of mind.
- **Fonacot & Infonavit Benefits**: Take advantage of financial support through our partnerships with Fonacot & Infonavit.
- **Year-End Bonus**: Celebrate your hard work with a generous year-end bonus.
- **Legal Advisory Services**: Access expert legal advice whenever you need it.
- **Personal Loans**: Need financial assistance? We've got you covered with personal loan options.
- **Growth & Development Programs**: Your career growth matters to us. Benefit from our structured programs to help you develop and advance.
- **Law-Compliant Vacation Days**: Enjoy your time off with fully compliant vacation days.
- **Cafeteria & Parking Services**: Convenient on-site cafeteria and parking to make your day easier.
- **Transportation**: We provide transportation services (Terms & Conditions apply).
- **Referral Program**: Earn rewards by referring talented professionals like yourself to our team.
- **Grocery Vouchers (Upsi Vale)**: Extra support with grocery vouchers to ease your daily expenses.
- **Psychological Support & Counseling**: We care about your mental health. Access psychological support and counseling services when needed.

**What You’ll Do**:

- Provide exceptional customer support to our clients, ensuring a seamless shopping experience.
- Resolve customer inquiries with empathy, accuracy, and efficiency.
- Collaborate with our team to continuously improve our service quality.

**Qualifications**:

- Strong English communication skills (verbal and written).
- Experience in customer service is preferred.
- Ability to work on-site in Hermosillo, Sonora. At Blvd. Solidaridad 335, Paseo del Sol, 83246 Hermosillo, Son., México.

**How to Apply**:

- This is your chance to be part of a dynamic and supportive environment where your contribution makes a difference. Don’t miss out on this fantastic opportunity_

**About Us**: Founded in 1998, Support Services Group is a global, high-touch Omnichannel Outsourced Contact Center solution company headquartered in Texas, USA, with 23 contact centers in 9 countries: United States, Canada, Mexico, Panama, Costa Rica, and many others. Our employees enjoy a work culture that promotes excellence in our services and personal growth.

Pay: $16,000.00 - $16,388.00 per month

Application Question(s):

- Do you live at Hermosillo Sonora?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- english (required)

Work Location: In person