Digital product owner – d2c
hace 6 horas
Role Title: Digital Product Owner – D2 CEmployment Type: Contract-to-HireDuration: 3 month contract to hirePreferred Location: Monterrey, MexicoRole OverviewThe Digital Product Owner – D2 C will lead the development and execution of enterprise digital products that enhance customer experience and deliver measurable business value. This role serves as the critical link between business strategy and technology delivery, ensuring product roadmaps and backlogs align with strategic priorities.This role focuses on the design and delivery of a comprehensive Direct-to-Consumer (D2 C) digital product that extends beyond selling batteries and adjacent products. The platform will enable an integrated customer experience, including capabilities such as home delivery, installation services, and other value-added offerings.The ideal candidate is technically proficient, highly collaborative, and an effective communicator who can partner across business, CX leadership, and technology teams to drive successful outcomes.Key Responsibilities- Define and own the vision for the D2 C digital product, encompassing e-commerce, service delivery, and customer engagement capabilitiesDevelop and maintain a roadmap that integrates product sales with CX services (e.g., home delivery, installation scheduling, loyalty programs)Manage the end-to-end digital product lifecycle from concept through launch, serving as the voice of the customer to technology teamsEstablish business goals, value propositions, and success metrics (OKRs, KPIs, ROI) in partnership with CX leadership and stakeholdersWork with business process owners to understand desired business outcomes and collaborate with cross-functional teams to define and prioritize product backlogsValidate backlog readiness and feasibility, ensuring alignment with business valueDefine and document Epics, user stories, and acceptance criteria in alignment with IT standardsLead sprint demos and reviews to gather feedback and drive continuous improvementOversee execution of product features through build, test, and rollout phasesEnsure robust testing practices, including unit, integration, UAT, regression, performance, and security testingManage defect triage, resolution, and readiness for production deploymentValidate business and technical readiness for launch, including training and communication plansAct as the primary liaison between business, IT, and delivery teams, ensuring transparency and alignmentGather and analyze customer and stakeholder feedback to inform backlog refinement and future enhancementsPlan and prioritize future improvements based on business outcomes and customer insightsConduct market research to anticipate future customer needs and market opportunitiesServe as a digital product evangelist, representing the product in steering committees and governance forumsRequirementsRequired Qualifications- Proven experience as a Product Owner or Product Manager supporting digital or customer experience platformsStrong understanding of D2 C, e-commerce, and customer experience ecosystemsExperience managing product backlogs, roadmaps, and Agile delivery processesStrong communication and stakeholder management skillsAbility to translate business strategy into actionable product requirementsComfortable working across business, technology, and operations teamsPreferred Qualifications:
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Digital Product Owner
hace 6 horas
Monterrey, México Bayforce A tiempo completoRole Title: Digital Product Owner – D2C Employment Type: Contract-to-Hire Duration: 3 month contract to hire Preferred Location: Monterrey, Mexico Role Overview The Digital Product Owner – D2C will lead the development and execution of enterprise digital products that enhance customer experience and deliver measurable business value. This role serves as...
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Digital Product Owner – D2C
hace 6 minutos
monterrey, México Bayforce A tiempo completoRole Title: Digital Product Owner – D2C Employment Type: Contract-to-Hire Duration: 3 month contract to hire Preferred Location: Monterrey, Mexico Role Overview The Digital Product Owner – D2C will lead the development and execution of enterprise digital products that enhance customer experience and deliver measurable business value. This role serves as...
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CX Digital Product Owner – D2C
hace 3 semanas
Monterrey, México Experis A tiempo completoExperis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis IT es parte de ManpowerGroup, líder mundial en atracción de talento. Por crecimiento, nos encontramos en búsqueda de un CX Digital Product Owner – D2C, con experiencia...
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CX Digital Product Owner – D2C
hace 2 semanas
Monterrey, México Experis A tiempo completoExperis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis IT es parte de ManpowerGroup, líder mundial en atracción de talento. Por crecimiento, nos encontramos en búsqueda de un CX Digital Product Owner – D2C , con experiencia...
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Digital Product Owner
hace 6 horas
Monterrey, México Bayforce A tiempo completoRole Title:Digital Product Owner – D2CEmployment Type:Contract-to-HireDuration:3 month contract to hirePreferred Location:Monterrey, MexicoRole OverviewThe Digital Product Owner – D2C will lead the development and execution of enterprise digital products that enhance customer experience and deliver measurable business value. This role serves as the...
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CX Digital Product Owner
hace 2 semanas
Monterrey, N.L., México Experis A tiempo completoExperis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis IT es parte de ManpowerGroup, líder mundial en atracción de talento. Por crecimiento, nos encontramos en búsqueda de un CX Digital Product Owner – D2C, con experiencia en...
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CX Digital Product Owner
hace 3 semanas
Monterrey, N.L., México Experis A tiempo completoExperis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis IT es parte de ManpowerGroup, líder mundial en atracción de talento. Por crecimiento, nos encontramos en búsqueda de un CX Digital Product Owner – D2C , con experiencia...
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Digital Product Owner
hace 3 días
Monterrey, México Bayforce A tiempo completoRole Title: Digital Product Owner - D2C Employment Type: Contract-to-Hire/Contract-to-Full Time Duration: 3-6 months contract, then converts to Full Time Preferred Location: Hybrid in Monterrey, MX Role Description: Seeking a skilled CX Product Owner to lead the development and execution of digital products that enhance customer experience across the...
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Digital Product Owner
hace 6 minutos
monterrey, México Bayforce A tiempo completoRole Title: Digital Product Owner - D2C Employment Type: Contract-to-Hire Duration: 3 month contract to hire Preferred Location: Hybrid onsite in Monterrey, Mexico Role Description: Seeking a skilled CX Product Owner to lead the development and execution of digital products that enhance customer experience across the enterprise. This role serves as the...
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Digital Product Owner
hace 2 días
Monterrey, N.L., México Bayforce A tiempo completoRole Title: Digital Product Owner - D2C Employment Type: Contract-to-Hire/Contract-to-Full Time Duration: 3-6 months contract, then converts to Full Time Preferred Location: Hybrid in Monterrey, MX Role Description: Seeking a skilled CX Product Owner to lead the development and execution of digital products that enhance customer experience across the...
