Bilingual Global IT Support Analyst

Levi Strauss & Co. is seeking a Global Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores across our global operations.You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly with clear ownership. We value 2+ years of enterprise IT support, strong troubleshooting...

Talently is seeking an Operations Specialist in Mexico City to execute daily card operations and resolve cases end-to-end. You will reconstruct user timelines across systems to identify root causes, detect irregularities early, and escalate with clear evidence.Collaboration with internal AI agents will be essential to triage and draft responses, while...

Incode Technologies in Mexico City is seeking an IT Support Analyst to be the first point of contact for colleagues. You will resolve Level 1–2 issues across identity, laptops and devices, Microsoft 365, collaboration tools, and office technology onsite.You will gather context, document steps, and hand off complex problems to Level 2 with clear evidence....

Orion Innovation is seeking a bilingual IT Recruiter to join our Talent Acquisition team in a dynamic, international environment. You will manage full-cycle recruitment for technology roles, from sourcing to interviews and offers, with a focus on delivering a positive candidate experience.The ideal candidate has at least 3 years of IT recruitment experience,...

Crunchyroll is seeking an Accounts Payable Analyst in Mexico City to support accurate and timely payments across international entities. You will process invoices, review terms, and ensure proper documentation and coding in multiple currencies.You will collaborate with Accounting, Tax, Procurement, Legal, and Treasury to resolve issues, perform...

ERM is seeking a Service Desk Team Lead in Mexico City to oversee 1st and 2nd line IT support across a global delivery network. You will manage incidents, service requests, and performance metrics while coaching a regional team to deliver consistently high service levels.The role emphasizes ITIL governance, stakeholder communication, and the use of...

Hartree Partners Mexico seeks a motivated IT Support Analyst (D365) to provide daily support for business applications across LATAM plants and offices. You will troubleshoot, train users, and document processes to enable efficient operations.You will work with D365 Finance & Operations modules, vendor and internal teams to resolve issues, and maintain...

WTW in Mexico City is seeking an experienced IT Support professional to provide technical and general application support to internal and external clients via phone, email, and portals. You will manage incidents, meet SLAs, and document solutions to improve the knowledge base.The role requires 2+ years in IT support, proficiency with ITSM tools, and strong...

Stefanini Group busca personal para soporte técnico de primer nivel en un entorno híbrido, con rotación 24/7. Se requiere inglés avanzado y habilidad para comunicarse con usuarios de diversas áreas.El equipo se orienta a resolver incidencias de hardware, software y servicios, manteniendo una alta satisfacción del cliente. Las funciones incluyen...