BPO - Customer Service and Sales Representative (Hybrid Setup)

hace 2 semanas


Guadalajara, México Unity Communications A tiempo completo

Do you have a natural talent for communication and relationship-building? Are you energized by connecting with and persuading people from all walks of life? Do you find helping others exciting? If so, we want you on our team

We're looking for a Customer Service and Sales Representative who excels in both interpersonal and technical skills. In this role, you'll be the voice of our clients brand, engaging with customers and building strong connections. You'll play a vital part in helping them discover solutions through our clients products and services.

Ready to raise the standards for customer experiences? Apply today

How You Spend Your Eight Hours

  • Serve as the primary point of contact for potential patients
  • Provide informative and persuasive presentations about the clients products and services, assisting patients in signing up
  • Guide customers in navigating the clients website, troubleshooting issues, and effectively using their products and services
  • Actively seek out and engage with warm leads via phone and SMS, leveraging your persuasive communication skills to encourage sign-ups and conversions
  • Use the outgoing personality and organizational skills to drive sales and contribute to our growth

What You Must Possess

  • Demonstrated experience in sales (specifically in healthcare)
  • Strong written and verbal communication skills
  • Proficiency in working with technology (esp. the intercom)
  • Reliable multitasking skills
  • Phone etiquette and excellent listening skills
  • Organizational skills
  • Outgoing and enthusiastic personality

What You Shall Receive

  • HMO coverage with two free dependents upon regularization
  • VL/SL credits upon regularization
  • Friendly and supportive work culture
  • Non-taxable allowances
  • Pay increases, performance bonuses, birthday gifts, and many more

What You Should Consider

  • Full-time position
  • Monday to Friday
  • Hybrid work setup with on-site training
  • Office Address: C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.

Why Join Our Company

You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.



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