Sales Administrative Assistant

hace 1 semana


Mexico City Idemia A tiempo completo

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

The Sales Assistant will be responsible for carrying out the administrative processes that take place before, during and after the sale of products and services. This is a type of administrative assistant who will focus on IDEMIA's sales processes, working closely with the SALES team, to ensure a high-quality service experience for customers.

Key Missions

Order Processing: The Sales Administrative Assistant will be responsible for receiving, checking and processing customer orders, ensuring the accuracy of records, checking information and coordinating with the various managers to ensure correct and timely delivery. Customer Support: Provide assistance to customers, answer basic questions about products or services, resolve simple issues and transmit requests to the corresponding areas, to ensure a quality and satisfactory service as a Sales Administrative Assistant. Support in the preparation of documents for the commercial area: Collaborate in the preparation of sales documents, such as commercial proposals. Prepare sales reports. Update customer records and contribute to the creation of administrative documents related to the sales process, ensuring the accuracy and compliance of these records. Policy Management and Validation Administration: Time management, supervision of agendas, support in the organization of the sales team. Administration of commercial management reports and preparation of periodic and/or specific meetings coordinating deliverables to the client such as promotions and food." Operational support: The sales administrative assistant will be responsible for verifying the prices indicated in the purchase orders that are processed, will validate the existence of production in forecast, as well as the availability of products to place a production order. He will follow up on the payments of the invoices issued and will validate compliance with the credit conditions established according to the contracts signed.

Profile & Other Information

Requirements:

Education: Administrative career - Graduate Availability to work in a hybrid way (on-site/home office) Polanco work area, Section V area 3-5 years of experience as a sales administrative assistant Administrative experience in sales management Sales Force knowledge Office package (advanced Excel and Power Point for reports and presentations) Advanced conversational English ESSENTIAL - interviews will be conducted in English Competencies to be evaluated: Work Team, Goal Oriented, Adaptability, Resilience, Service attitude, work under pressure.

We offer:

Competitive salary Superior benefits: savings fund, food vouchers, family health insurance, dental and vision insurance, life insurance, bonus above the law, courses and certifications. Direct contract with IDEMIA
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