Marketing Operations Specialist

hace 3 semanas


Mexico City Vertiv A tiempo completo

RESPONSIBILITIES 

  • Manage technical aspects of key marketing systems (Eloqua, Oracle Sales Cloud CRM) used to generate, distribute, and report on leads.
  • Manage telemarketing agencies and work on continuous improvements
  • Oversee the Lead2Order process and work on continuous improvements
  • Work with regional and global marketing teams on marketing projects, such as Account Based Marketing, among others.
  • Establish, follow, document, and maintain scalable processes that ensure best practices in lead management and other marketing areas.
  • Create and maintain metrics reports on marketing activities and effectiveness and business impact.
  • Proactively explore data to find trends and provide recommendations that enhance future campaign performance and measurements.
  • Support procurement process for paying marketing vendors and request purchase requisitions for the Americas marketing team through Oracle ERP/Accounts Payable systems.

QUALIFICATIONS

  • 10+ years of experience
  • Oracle Sales Cloud CRM management in a B2B company preferred 
  • Microsoft office suite
  • English and Spanish professional working proficiency 
  • Ability to drive internal processes and execute jobs from inception through completion
  • Experience in working in highly matrix organizations
  • Analytical, organizational and time management skills
  • Ability to manage multiple projects at the same time
  • Experience with Oracle Sales Cloud CRM and Oracle ERP/Accounts Payable Systems preferred
  • Ability to problem solve/troubleshoot operational issues
  • Ability to pick up new technologies and tackle challenges quickly
  • Must be able to work in a fast-paced environment and multi-task while paying close attention to detail
  • Energetic, organized, and proactive
  • Experience in working across multiple countries and providing operational support preferred
  • Experience in tracking marketing metrics and effectiveness
  • Lead Management experience preferred
  • Advanced Excel skills to produce graphs and tables, use spreadsheets efficiently, and perform calculations and automation to process large volumes of data

 

EDUCATION AND CERTIFICATIONS

  • University Degree in Marketing, Business Administration, or comparable education.

 

TRAVEL TIME REQUIRED 

  • (30%)

 



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