Delivery Lead

Encontrado en: Talent MX C2 - hace 2 semanas


Monterrey, México Listopro A tiempo completo
About TheRole:
Therole of Global Service Delivery & Integration will be asenior leadership and management role reporting to GlobalInfrastructure Services. The role-holder will work in closepartnership with NA CIOs, Heads of Infrastructure and ProductionSupport Services respectively to ensure excellent service andprogramdelivery.
Therole-holder will manage the operation and development of acomprehensive range of delivery and program services, improvingoperational excellence and business partner experience, and willcontribute to the development and implementation of the TechnologyStrategy to deliver the Company’s strategic operating objectives.This role is currently an individual contributor and may havedirect reports in thefuture.
Responsibilityincludes, but not limited to, Project Management Office,Infrastructure Integration Services, Governance of Productionservice enablement, Business Centre Operations & GlobalCentre of Excellence Operatingstrategy.
Keyresponsibilitiesinclude:
  • Programdelivery for Infrastructure ServicesProjects
  • Drive the Global Operating /Technology Operating Center Model
  • Driveautomation and standards 
  • EnsureInfrastructure and applications are adhering to the permit tooperate before going live
  • Inform the strategicdirection of Information Services to deliver the Company’sstrategic priorities; advising on the implications and feasibilityof options in relation to customer service; identifying potentialimpacts on servicedelivery. 
  • Establish and monitorstandards for all Service Delivery and Integration teams to ensuredelivery of robust and resilientservices. 
  • Lead team managers todeliver operational services to support service provision and tomanage and develop their respectiveteams. 
  • Liaise closely with the Headsof Infrastructure and Production Services to ensure effective,responsive, and resilient customerservices. 
  • Advise Infrastructure Headon the most effective allocation of resource across theirteams. 
  • Review and implementcontinuous improvementprocesses. 
  • Advise on new systems andservices required or service adjustments to meet strategyneeds. 
  • Assist team managers todevelop their teams andservices. 
  • Make/contribute to fullycosted business cases required for the integrated planningprocess. 

Thisrole will report directly to the NA InfrastructureHead. PositionRequirements
  • 5-10+years’ experience in technology Operations
  • BSin Engineering or Compute Science
  • Broadknow-how of IT (Infrastructure,Applications)
  • Familiarity with IT ServiceManagement toolsets such asServiceNow
  • Experience working with largemulti-cultural teams. 
  • A demonstrabletrack record of management and leadership of teams/acrossteams
  • Experience with Organizational ChangeManagement
  • Demonstrated experience producingprogrammaticdeliverables. 
  • Demonstrated experiencewith facets of personnelmanagement. 
  • Demonstrated experiencein leading change, with track record of identifying andimplementing opportunities to improve operations andperformance. 
  • Ability to createsupport and buy-in across a wide range of stakeholders; create astrong network of relationships among peers, internal partners,external partners, and decisionmakers. 
  • Promote a culture ofcollaboration and teamwork across organizational boundaries;willing to break down functional silos to optimize business resultsand to facilitate the overallorganization. 
  • Experience Leading alarge geographically diverse matrixorganization. 
  • Ability to operateeffectively in a large globalorganization. 
  • A Change agent withexperience in automation & reliabilityengineering
  • Experience of developing andimplementing policy/proceduralchange. 
  • Proven experience in managingprofessional teams and dealing with sensitive performance andpersonal matters in a diplomatic and effectivemanner. 
  • Strong organizational,operational planning, management, and businessskills
  • Proven interpersonal skills, includingleadership and relationshipbuilding. 
  • Extensive experience ofmanaging a high-volume multi-skilled customer service operationwhich should include experience of customer relationshipmanagement, resource, and peoplemanagement. 
  • Experience incustomer-focused service provision and on influencingorganizational change within a complexenvironment. 
  • Experience ofestablishing and maintaining effective relationships with a widerange of groups, individuals, andorganizations 
  • Experience of workingwith and influencing senior management
  • Skillswill include excellent oral and written communication, delegation,problem solving, project management, resource management, planning,facilitation, leading/chairing internal and external networks andperformance management. 
  • Travel:Limited



  • Monterrey, México Vdart Inc A tiempo completo

    Overview **Job Role**: Delivery lead** **Location**:Monterrey, Mexico** **Experience and Technical Skills** - Host daily stand-up meetings - Track development backlog - Identify the roadblocks that can impede the activities. - Report by analyzing burndown charts - Seamless Deliveries and ensure optimal service - Resource and capacity planning - Taking...

  • Manager Service Delivery

    Encontrado en: beBee S MX - hace 4 semanas


    Monterrey, México Managed Services A tiempo completo

    C.H. Robinson is seeking a Manager of Service Delivery to oversee the day-to-day functions of our Service Delivery Team as part of our TMC division. In this role, you will be responsible for the execution of our service delivery strategy, in line with customer service level agreements (SLAs) and expectations. You will lead the charge in achieving service...

  • Delivery Manager

    hace 3 días


    Monterrey, México EPAM Systems A tiempo completo

    **DESCRIPTION**: Join our team as a Java Delivery Manager and take charge of implementing and configuring diverse systems and solutions. Collaborate with clients to understand their business needs and strategies, and work closely with business users to define project scope and timelines. Lead cross-functional project teams across different locations,...

  • Sourcing Lead

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México Polaris A tiempo completo

    JOB SUMMARY: As a Sourcing Lead, you will be responsible for supporting the strategy development and implementation for assigned categories (Electrical Systems) in alignment with the broader Commodity Strategy. You will manage the supply base to ensure that all suppliers meet our four priorities: Delivery, Quality, New Product Integration, and Cost...

  • Purchasing Lead

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México 532 FLSmidth S.A. de C.V. A tiempo completo

    Do you want to make a difference in the world and contribute to a sustainable future? ​ We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.  It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to...

  • North America Technology Service Delivery

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México CHUBB A tiempo completo

    Global Service Delivery Head – NA Infrastructure About the Role The role of Global Service Delivery & Integration will be a senior leadership and management role reporting to Global Infrastructure Services. The role-holder will work in close partnership with NA CIOs, Heads of Infrastructure and Production Support Services respectively to ensure...

  • Integration Architect Lead

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México NEORIS A tiempo completo

    NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation and continuous learning to create high-value solutions for our...

  • HR Sr Specialist

    hace 1 semana


    Monterrey, México GE Corporate A tiempo completo

    **Job Description Summary**: In this role, you will be responsible for executing on one or more Payroll & Benefits process(s). Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed....

  • Lead Verifier

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México LRQA A tiempo completo

    Job Overview The successful candidate will have a working knowledge of Greenhouse Gas Emission Inventory methods, be an experienced lead verifier under multiple schemes (WRI GHG Protocol, The Climate Registry, etc.), and have broad industry experience base, including oil and gas, marine, the electric power sector, and the hospitality industry, among...

  • Purchasing Lead

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Monterrey, N.L., México FLSmidth A tiempo completo

    Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move...

  • HR Services Delivery Director Americas

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Monterrey, N.L., México Tiger Text A tiempo completo

    HR Services Delivery Director Americas Location : Monterrey, MX, 66050 Monterrey, MX, 66050 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company,...

  • Fp&a Coe Team Lead

    hace 6 días


    Monterrey, México ABB A tiempo completo

    **FP&A COE Team Lead**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Lead Software Architect

    hace 1 semana


    Monterrey, México Charger Logistics Inc A tiempo completo

    Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. We are currently looking for an experienced Technical Lead - Software...

  • QA Lead

    Encontrado en: Jooble MX O C2 - hace 4 días


    Monterrey, N.L., México PSC Industries A tiempo completo

    i Ad i Ad Senior Aqa Engineer **What you will do**- Write, design, and execute automated tests by creating scripts that run testing functions automatically;- Maximize test coverage for the most critical features of the system;- Determine the priority for test scenarios and create execution plans to implement ... TE ESTAMOS BUSCANDO QA lead...

  • HR Specialist

    hace 3 días


    Monterrey, México GE Corporate A tiempo completo

    **Job Description Summary**: In this role, you will be responsible for executing and administrate on one or more Benefits processes. Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as...


  • Monterrey, México QAD, Inc. A tiempo completo

    Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. - We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional...

  • Lead IATF Auditor

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México LRQA A tiempo completo

    Job ID: Location:[[location_obj]] Position Category:Assessors Position Type:Contractor On Demand Our mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors including cybersecurity, food, and low-carbon energies,...


  • Monterrey, México QAD, Inc. A tiempo completo

    Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. - We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional...

  • Lead nufacturing Process HT

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México Celestica A tiempo completo

    Req ID: Remote Position: No Region: Americas  Country: Mexico  State/Province: Nuevo Leon  City: Monterrey  General Overview Functional Area: Engineering Career Stream: Process Engineering Manufacturing SAP Short Name: LEN-ENG-PRM Job Level:  Level 08 IC/MGR: Individual Contributor Direct/Indirect Indicator: Indirect Summary ...

  • Mexico - FSSC Lead Auditor - Contractor

    Encontrado en: Talent MX C2 - hace 2 semanas


    Monterrey, México LRQA A tiempo completo

    Job ID: Location:[[location_obj]] Position Category:Assessors Position Type:Contractor On Demand Our mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors including cybersecurity, food, and low-carbon energies,...