OpenShift AI Specialist Solutions Architect

hace 7 meses

Mexico City Red Hat S de R.L. de C.V. A tiempo completo

The OpenShift Sales Architect SSA for AI (AI SSA) assumes a crucial role in providing expert deep technical sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat OpenShift AI (RHOAI) within a designated Geographic territory. Your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts to become the preferred AI platform for workloads and applications across the business and help our customers leverage their proprietary data to gain a sustainable advantage over their competitors by helping them train, build, and manage applications that rely on these models.

You will need to be able to confidently articulate our value proposition to leadership, data scientists, developers, and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, and implementation of best practices in AI systems implementation and design. 

You will cover the whole LATAM region and work closely with the AI business unit and engineering, helping to test, document, and demonstrate cutting-edge features. You will also work in close collaboration with Red Hat customer sales, Customer Success, Consulting Services, and partner teams to ensure a highly positive customer experience.

This position can also be hired in any of the following Spanish Speaking countries where Red Has has a subsidiary: Colombia, Argentina or Chile.

Primary Responsibilities

Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive RHOAI consumption within new and existing customer accounts

Plan, design, and execute AI systems via RHOAI with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required

Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of RHOAI

Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams

Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions

Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc

Required Qualifications

4+ years of hands-on experience in building AI applications (e.g., deep learning, LLM, NLP, computer vision, or pattern recognition).

Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.

Practical experience with statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).

Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).

Experience delivering technical presentations and leading business value sessions.

Executive presence with public speaking skills

Proficiency in English

One or more of the following is a plus:

Computer Science or similar degree

Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator

Previous experience as an implementation consultant for AI solutions

Industry vertical experience with Data Science projects. IE - expertise in FSI, medical, defense, and intelligence verticals

Community brand in volunteer tech communities like AI Users Group or open-source projects

Experience as an implementation consultant for AI solutions

Proficiency in Portuguese

#LI-JR1

About Red Hat
is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


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