![AstraZeneca](https://media.trabajo.org/img/noimg.jpg)
T&D Shared Services Business Relationship Manager
hace 1 mes
We’re redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful environment where innovative thinking is encouraged. Our role is to develop every employee, manager, and leader, while also looking after the learning technology and the talent agenda for the company.
This is an exciting time to join Talent & Development. We’ve been on a ground-breaking journey building a culture of lifelong learning, growing our capabilities, developing our talent, and crafting an integrated learning technologies infrastructure. Now we are looking to consolidate our new ways of working, delivering value for the business by having the right talent available at the right time, and helping to unlock the potential in everyone every day.
The role of T&D Shared Service Business Relationship Manager is the primary liaison between T&D shared services and internal partners, ensuring alignment of services with business objectives, and delivery of high-quality services. The ideal candidate will have strong communication, relationship building, and problem-solving skills, with a deep understanding of T&D processes and technology solutions.
The role will be based in Guadalajara, Mexico.
Accountabilities :
• Build and maintain strong relationships with key collaborators across the organization, including T&D leaders, HR business partners and business unit leaders
• Serve as the primary point of contact for T&D Shared Services, addressing inquiries, providing mentorship, and resolving issues in a timely and effective manner.
• Identify areas for improvement and work with shared services teams to implement enhancements and address and issues or concerns raised.
• Find opportunities for innovation and process improvement to enhance service delivery efficiency and effectiveness.
• Communicate updates, changes, and improvements to stakeholders a timely and clear manner, soliciting feedback and addressing concerns as need.
• Facilitate accurate and timely business demand forecasting for input into learning shared services resource planning.
• Establish key performance indicators and metrics to measure the effectiveness and impact of T&D shared services.
Essential skills
• Bachelor’s degree in business administration, Human Resources or Organizational Development or related field
• 5+ years of experience in T&D or HR, with a focus on stakeholder engagement, relationship management and service delivery
• Strong communication and influencing skills with the ability to build trust and credibility with collaborators at all levels
• Deep understating of Talent & Development processes, technology solutions and standard methodologies
• Extensive experience of leading change and process improvements within a customer facing environment
• Strong stakeholder management and relationship building skills to a senior level. Ability to build rapport and develop credibility as a strategic partner
• Successful track record in influencing and negotiating change, both in leading new proposals and in positively shifting of existing opinions
• Experience at conflict negotiation and problem-solving
• A self-starter with a high sense of purpose, value-driven focus and willingness to take the initiative
Desirable
• Experience of working in Shared Services environment
Date Posted
22-Mar-2024Closing Date
29-Apr-2024-
Guadalajara, Jalisco, México AstraZeneca A tiempo completoWe're redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful...
-
T&d Shared Services Business Relationship Manager
hace 1 semana
Guadalajara, México AstraZeneca A tiempo completoWe’re redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful...
-
Sr. Manager, Human Resources Shared Services
hace 7 días
Guadalajara, México Ingredion A tiempo completoSr. Manager, Human Resources Shared Services LOCATION: Guadalajara SSC REPORTS TO: Director of Global Shared Services HR Operation The Sr. Manager, Human Resources Shared Services - Americas will be responsible for executing the HR Operations strategy in the Americas region. This role involves overseeing the delivery of HR Operations services and...
-
T&d Performance and Operations Lead
hace 1 semana
Guadalajara, México AstraZeneca A tiempo completoWe’re redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful...
-
Business Analyst
hace 1 mes
Guadalajara, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completoThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...
-
Business Analyst
hace 5 días
Guadalajara, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completoThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...
-
Business Analyst
hace 3 semanas
Guadalajara, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completoThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...
-
T&D Performance and Operations Lead
hace 1 mes
Guadalajara, México AstraZeneca A tiempo completoWe’re redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and...
-
Manager, Payroll Services Latinamerica
hace 2 semanas
Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo**Job Posting Title**: Manager, Payroll Services Latinamerica **Location**: Guadalajara, Mexico **Reports to**: Sr Manager, Human Resources Shared Services Americas The Manager, Payroll Services will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations ensuring full compliance of...
-
Business Analyst
hace 1 mes
Guadalajara, México myGwork - LGBTQ+ Business Community A tiempo completoThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...
-
Business Analyst
hace 3 semanas
Guadalajara, México myGwork - LGBTQ+ Business Community A tiempo completoThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...
-
Director, Gdl Shared Services Center
hace 2 meses
Guadalajara, México Ingredion A tiempo completoLocation: Guadalajara SSC, Mexico (not remote) Reports to: Sr. Director, Global Shared Services The Director, Guadalajara Shared Services Center will provide leadership and oversight of the Finance Shared Services organization for Americas geographic region. This includes management of a team responsible for delivering efficient and cost-effective...
-
T&d Senior Project Manager
hace 2 semanas
Guadalajara, México AstraZeneca A tiempo completoJoin AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a transformational journey building a culture of...
-
Director, Gdl Shared Services Center
hace 5 días
Guadalajara, Jalisco, México Ingredion A tiempo completoLocation: Guadalajara SSC, Mexico (not remote)Reports to: Sr. Director, Global Shared ServicesThe Director, Guadalajara Shared Services Center will provide leadership and oversight of the Finance Shared Services organization for Americas geographic region. This includes management of a team responsible for delivering efficient and cost-effective transaction...
-
Learning Shared Services Specialist
hace 2 meses
Guadalajara, México AstraZeneca A tiempo completoLearning Shared Services Specialist Introduction to role: Join our team as a Learning Shared Services Specialist and play a meaningful role in supporting AstraZeneca’s global brand teams and marketing companies. You will be responsible for delivering quality commercial content to external customers, including doctors, healthcare professionals, and...
-
T&D Senior Project Manager
hace 3 semanas
Guadalajara, México AstraZeneca A tiempo completoJoin AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a transformational journey building a culture of...
-
T&D Senior Project Manager
hace 5 días
Guadalajara, Jalisco, México AstraZeneca A tiempo completoJoin AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a transformational journey building a culture of...
-
T&d Senior Project Manager
hace 5 días
Guadalajara, Jalisco, México AstraZeneca A tiempo completoJoin AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a transformational journey building a culture of...
-
D&t Infrastructure Manager
hace 2 meses
Guadalajara, México Diageo A tiempo completoJob Description: ROLE PROFILE Job Title: D&T Infrastructure Project Manager Level: L5A Reports To: Richard Cowlin Department: Digital & Technology Diageo Digital & Technology (DT) is a multi-functional, digital delivery function established to liberate and equip markets to deliver the Diageo’s Strategic Priorities. This is achieved through: - Putting...
-
T&d Administrative Coordinator
hace 4 semanas
Guadalajara, México AstraZeneca A tiempo completo**Introduction to Role**: Join AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a ground-breaking journey...